ICT COORDINATOR - FE /TRAINING
NOTTINGHAM - SALARY UP TO £32K
INTRO
Opportunity to for an ICT Coordinator to join an award winning training provider organisation who provide high-quality training, apprenticeships and recruitment support across the Midlands.
This role will suit an organised and self motivated individual with the ability to work under pressure in a target driven environment. A problem solver with strong communication skills and good ICT knowledge.
Based from their Nottingham HQ, the ICT Coordinator will:
* Maintain and develop the organisation’s hardware, software, network and other computing equipment.
* Provide a quality ICT support service to both learners and staff.
* Ensure a safe and comfortable working / learning environment for staff and learners by co-ordinating facilities suppliers and operations.
organisation, to contribute to and ensure continuous improvement and quality
CANDIDATE PROFILE
* Recent and relevant experience in a 1st / 2nd / 3rd Line ICT Support role with excellent customer service skills
* Experience of Microsoft Server and Office 365
* Advanced knowledge of Microsoft Operating Systems and common applications (particularly Microsoft Word, Excel, Access, PowerPoint, Publisher and Outlook)
* Active Directory experience
* VMware and HyperV knowledge
* Experience of TCP/IP network troubleshooting
* Experience of anti-virus installation and support, preferably Sophos
* Experience of VPNs, LAN switches and remote access
* Experience of website and intranet development (particularly using HTML, SQL and ASP)
* Experience of using Cloudbased Backup solutionsThe following
* A Microsoft certified qualification (Desirable)
* Knowledge / understanding of the GDPR (Desirable)
* Knowledge of using InDesign (Desirable)
* Experience of working in a Further Education establishment (Desirable)
THE ROLE
* Ensure that the reliability and security of the system is maintained at all times.
* Provide personal user support and help desk service to all users, at various levels.
* Maintain the company intranet and update as and when required using SQL, HTML and ASP.
* Monitor the system’s performance and undertake maintenance and upgrades that are required.
* Ensure that the IT function is GDPR compliant.
* Maintain, regularly audit and update all IT equipment.
* Liaise with suppliers for the procurement of ICT equipment and software.
* Encourage the use of ICT throughout the organisation by promoting uses and benefits.
* Maintain and provide support to staff on telephone systems and mobiles.
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