As a Supervisor you will work alongside the Store manager to maximise store performance whilst delivering exceptional customer experiences, boost sales and provide guidance to all team members in a fast-paced, hands-on environment; all while playing with the products - approaching every day with an attitude of fun! Supervisor Job Role:
Responsibilities
* Support the induction of new Sales Assistant team members
* Work alongside the Store Manager to support the team's individual development and team performance
* Assist the Store Manager to develop the sales skills, product knowledge and motivation of the store team to achieve store and individual targets including brand KPI's
* Hold daily briefing sessions and share individual sales targets and focuses on the Store Manager's absences or when required
* Lead by example and provide a genuine and unique experience with every customer
* Ensure all Visual Merchandising briefs reflect the company and brand expectations
* Effectively manage the stock control function within the store, conduct stocktake preparation, conduct daily line counts and participate in stocktake
Key Qualities
* A passionate customer advocate, dedicated to going the extra mile for every guest, leaving them with a smile and a giggle.
* A natural multitasker who is ambitious, resourceful and inspiring the team to achieve store sales and KPIs.
* A highly motivated individual, brimming with energy and enthusiasm, driven to surpass targets with a can-do attitude.
* Adaptable and unfazed by frequent visual changes in a high-pressure environment.
* Someone who is looking for opportunities to always learn more.
Benefits
* Climb the Ladder: Genuine progression and internal training opportunities are within reach - your career can thrive here.
* Plan for the Future: Our pension scheme helps you secure your financial future.
* Shop Smart: Get a generous 50% store discount to grab your favourite items without breaking the bank. Retail therapy anyone?
* Referral program: Our referral program rewards you for recommending friends, making every work connection count.
* Generous 28+ days of paid holiday - embrace relaxation: because we believe in the importance of work-life balance.
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