About Kelly Residential
Kelly Residential is a family-run estate agency based in Newton Mearns, East Renfrewshire. We’re known for our exceptional client service, deep local knowledge, and commitment to supporting our community. As a growing, independent business, we combine a personal, family-focused approach with professional expertise to deliver a first-class experience for our clients.
Role Description
We’re looking for a confident and professional Admin/Receptionist to join our team on a part-time basis. You’ll be the first point of contact for our clients and visitors, providing a warm welcome both in person and over the phone, while supporting our agents with day-to-day admin tasks.
This role is ideal for:
* Retirees looking for part-time work
* Parents looking for flexible hours during the school week
* Students or school leavers keen to gain office experience in a professional environment
Key Responsibilities
* Managing reception and welcoming clients with a friendly, professional approach
* Handling a high volume of inbound and outbound calls, booking appointments, and following up enquiries
* Supporting the team with diary management and coordination of viewings and valuations
* Acting as the first point of contact for client queries via phone, email, and in-person
* Providing wider administrative support to the team, including data input and office task
What Were Looking For
* A warm, confident, and professional manner
* Strong telephone and communication skills
* Excellent attention to detail and ability to follow processes
* Self-motivated, proactive, and a positive team player
* Proficiency in Microsoft Office (Outlook & Excel)
* Previous experience in estate agency or a client-facing role preferred (but not essential)
Role Details
* 12–20 hours per week (Saturday availability essential)
* £12.60 per hour
* Permanent contract
* Training provided on systems and approach
Why Join Us?
* Be part of a supportive, family-run business
* Flexible hours to fit around family life or studies
* Opportunity to gain professional experience in a growing company
* A role that makes you a key part of our client experience and team success