Are you looking to develop your retail/sales/hospitality experience and develop your career, whilst learning lots of new skills? If so, read on to find out about this superb opportunity to work for a fun and friendly employer, in a fast growing and very secure industry.
Job Purpose:
This is a great opportunity to work as part of a small, friendly team at a brand new storage facility, providing excellent customer service and maintaining superb standards. The job holder will benefit from a broad range of exposure; covering sales, customer services, administration and operational management experience. The role offers a great base salary, with potential for further salary enhancements and super benefits package.
Principle terms:
* Working a day shift pattern, to include some weekend and bank holiday working (Working 40 hours per week)
* Starting salary: £26,208 + End of Year bonuses + New Store Enhanced Bonus - this is the entry pay grade and there are 4 pay grades to this role;
* The roles is based in West Bromwich (Handsworth);
* Great bonus scheme;
* 30 days holiday, which includes Bank Holidays;
* Contributory pension scheme;
Additional Benefits
* Perkbox - employee 'free perks' scheme, which includes discounts on many high street retailers, cinema tickets, super markets, gyms and much more.
* Staff discount on storage and retail products (30% discount on storage and 50% discount on retail packaging);
* Training and development programme;
* Additional benefits after qualifying period, including: a day off and gift for your birthday, length of service award and a generous maternity and paternity package.
Core Responsibilities:
Sales/Customer Service
* Ensuring the customer has all relevant information to make an informed decision, by explaining the features and benefits and price solutions.
* Responding and following up on customer enquiries, challenging objections, upselling our retail products and closing sales wherever possible.
* Provide a high level of customer service at all times, ensuring company values are maintained.
Administration
* Reviewing and prioritising the tasks for the day, dealing with new enquiries, completing contracts and debt chasing.
Banking/Petty Cash
* Reconcile cash, credit card, Direct Debit and BACS payments. Complete petty cash float checks on a daily basis.
Retail Sales
* Upsell wherever appropriate, for standard retail and hire crates.
Charity Participation
* As part of our Corporate Social Responsibility commitment, all employees are required to spend 1% of their working time (around 2 hours per month) volunteering/raising funds for chosen/local charities. This time is paid.
You will benefit from working with a very friendly and fun team, where you will be rewarded for your hard work and achievements