The Role Tractable is a product-led company that works backward from customer needs. We recognise, hire, and develop exceptional talent As a Senior Product Manager you will be responsible for setting and executing a product strategy and roadmap for existing and new products in the auto damage market. You will work closely with engineers, machine learning scientists, designers, and sales to delight customers and to drive business growth. Exceptional candidates are humble, customer-obsessed, attentive to details, technically able, and exemplify Tractable's cultural values. These candidates bias for action, they care about outcomes, and they care about the underlying processes that will lead to repeat success. They are equally comfortable deep diving technical issues, with our technical staff, as they are talking with senior stakeholders within and outside the company. What you will do; Hold yourself and the team accountable to achieving customer outcomes Set strategy, roadmap, and key performance indicators for your product(s) Execute crisply: plan, de-risk, communicate status, and pivot as needed Deliver iteratively within an agile software development framework Ruthlessly trade-off new features and existing product excellence (no bugs) Measure, monitor and communicate progress against product KPIs Ensure customer service is excellent and that SLAs are met Engage directly with customers to understand end goals and pain points Enable sales to sell effectively into target markets and use cases Recognise and invest in exceptional talent across the company Live Tractable's values: we care about how you deliver results What you need to be successful; Experience working on AI-first products (e.g. CV, NLP) Experience with B2B product discovery and sales motions Experience with ambiguous problems within a start-up environment Experience using lightweight, scalable processes to amplify impact Experience delivering through cross-functional teams in a matrixed org Experience writing 3- and 1-year plans and executing to plan Passion for technology and not bound by not-invented-here thinking What's in it for you Generous financial reward for your effort Competitive Compensation Generous equity package 5% employer match on pension Time off and flexible working 25 days paid annual leave bank holidays Ability to work from abroad for up to 6 weeks/year Competitive maternity paternity leave Flexible hours and hybrid working Additional leave to support you when you need it, including sick pay, compassionate leave, or paid time-off to recharge after an intense work period Support for your health and wellbeing Highest tier of private health coverage through Bupa Access to a virtual GP through Babylon Mental health and career coaching through Sanctus Free annual Headspace subscription Additional perks L&D budget to use on Learnerbly (our learning platform) Cycle to Work scheme