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General x-ray bookings & radiology assistant

Coventry
Permanent
UHCW NHS Trust
Radiology assistant
Posted: 21 December
Offer description

Vacancy at University Hospitals Coventry and Warwickshire NHS Trust

An exciting opportunity has arisen to join the Radiology plain film department at University Hospital Coventry and Warwickshire as a band 2 Radiology assistant/bookings coordinator part time.

The successful candidate will join the Radiology plain film team to provide an excellent, friendly and organised booking experience for our patients. Additionally you will also work clinically as a Radiology Assistant.

The successful candidate will need to be experienced in or be willing to learn how to use Radiology imaging systems and have a good understanding of patient pathways and referral processes and good people skills.

The candidate must have excellent verbal and written communication skills and experience in patient/customer contact.

Please be advised sponsorship is not eligible for this post.

Closing Date: The advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

Successful applicants will be required to provide an immunisation and vaccination report, from either their current UK occupational health provider or their UK GP.

The department provides a fast and responsive outpatient, GP and clinic appointment booking service. When working with the bookings team the applicant will be expected to ring and agree appointment dates with our patients as well as working with members of the wider multidisciplinary team who refer patients for x‑ray.


Duties and responsibilities

* Assisting the Imaging team in the provision of exemplary patient care.
* Contributing to the support and monitoring of patients.
* Identifying and reporting any significant changes that might affect the patient's health and well‑being to the appropriate person.
* Admin support – booking patients onto our system.

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence® designated organisation – please click the link for further details about this prestigious award. Pathway To Excellence ® – University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.


Booking assistant job description and main responsibilities


GP Bookings

* Ensure all urgent chest x‑rays are booked within 2 weeks.
* Phone fracture clinic patients and all other urgent requests and make appointments.
* Book appointments across all 3 sites: University Hospital, Rugby St Cross and City of Coventry Health Centre.


Other tasks

* Answering calls and patient queries / rebooking.
* Manage DNA’S.
* Manage Lithotripsy lists.
* Book cardiac lists.
* Book Paediatric lists.
* Answer emails from To – Pre‑Ops.
* Manage the x‑ray room diary and ensure rooms are closed for services or maintenance.
* Ensure any gaps in City of Coventry health centre list are backfilled.
* Liaise with prisons to arrange appointments.
* Send appointment letters.

The above duties and responsibilities are intended to represent current priorities and are not meant to be an exhaustive list. The post holder may from time to time be asked to undertake other reasonable duties and responsibilities. Any changes will be made in discussion with the post holder according to service needs.

For further details of the role please see the attached job description.

This advert closes on Sunday 28 Dec 2025.

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