Shift Leader – Tesco Langley Moor
Location: Tesco Langley Moor, England, United Kingdom.
Pay rate: Starts from £14.76 an hour; £15.97 for stores inside the M25. Additional payments may apply depending on location.
We offer a minimum of 16 guaranteed hours per week, with flexible options down to 12 hours.
Availability: We schedule within your availability windows. Typical windows:
* Sun 05:30 – 24:00
* Mon 05:30 – 24:00
* Tue 05:30 – 24:00
* Wed 05:30 – 24:00
* Thu 05:30 – 24:00
* Fri 05:30 – 24:00
* Sat 05:30 – 24:00
About the role: Customers are at the heart of everything we do. It takes a lot of great people to run one of our stores, and it takes a great Shift Leader to support them all and keep things running smoothly. From helping customers to making sure store operations stay on track, being a Shift Leader at Tesco is a truly rewarding role. You’ll face lots of interesting challenges as you oversee the store from the shop floor and strive to make things just that little bit better for customers, colleagues and communities, every day.
Responsibilities
* Work in a fast‑paced retail environment, with bags of variety
* Take ownership of running duty shifts, coordinating the team to deliver a clean, well‑stocked store that exceeds customer expectations
* Be there for customers, listening to them and helping to make sure they leave the store with what they came for
* Look for ways to improve service, including coaching your colleagues and giving feedback to the team
* Guide and support your colleagues in‑store, making sure it stays a safe place to work and shop
* Maintain a great understanding of how your store is performing, and assist managers in delivering any actions that help improve the running of the store
* Lead from the front, and set a great example for your colleagues in everything you do
* Coordinating the store team to deliver an easy, fuss‑free shopping experience for customers
* Supporting your colleagues, ensuring they deliver daily priorities and take regular breaks
* Opening and closing the store, and completing duty cover, ensuring all decisions made are right for everyone's safety
* Being the go‑to person for colleagues in the absence of a manager for day‑to‑day queries
* Making sure the store is always clean, tidy and well‑presented
* Supporting managers to coordinate seasonal, community and charity events
* Coordinating store improvements, and removing any obstacles that might be getting in the way of great service
* Following health and safety routines and procedures, and ensuring colleagues do the same
* Recognising and celebrating colleagues within the team who are providing great service
Qualifications
* To be a great role model, by always giving thoughtful customer service that ensures every customer’s needs are met
* To build strong, long‑lasting relationships with colleagues to create a positive and inclusive team atmosphere that encourages everyone to do their best work
* To be a clear communicator, comfortable with using a variety of methods to keep your team well‑informed and up to date
* To be comfortable taking the lead, and overseeing the store in the absence of your manager
* To be a good decision maker, who is flexible in the way you think, and comfortable handling change to ensure everything we do is right for customers and colleagues
* To be motivating, so you can inspire your team to deliver beyond expectations
* To be curious, and always on the lookout for ideas and opportunities to serve our customers, communities and planet a little better every day
Benefits
* Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus bank holidays)
* Request flexible working from day one
* Get 10% off and 15% at payday weekends – save up to £2,000 a year with your Colleague Clubcard, plus an additional card to share with family outside your home
* Access to free wellbeing services with a range of resources to support your mind, body and life
* Life cover of five times your pay and an award‑winning pension with matching contributions up to 7.5%
* Benefits to suit you – choose what you use, from discounts and shares to cycle‑to‑work schemes
* Uniform provided and policies to support you for all of life's moments, big and small
* Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds – for more information, click here
* Click here to read more about the benefits we have available for our colleagues
Our Advantage
There’s bags of variety. As Shift Leader, no two days are the same, and with flexible hours and shift patterns, you can work the hours that suit your lifestyle.
We take your development seriously – this is a great place to get on in your career. You'll have ongoing learning opportunities and access to award‑winning training, so you can achieve the career you want.
It’s an inclusive place where everyone’s welcome. We celebrate the individuality of our colleagues – because that’s what makes Tesco, Tesco.
Your voice matters, and we’ll always welcome and listen to your ideas and opinions.
We put your wellbeing first, and support is always available if you need it.
Our colleagues are truly great people, so you can be confident that wherever you work in Tesco, you’ll be in good company.
About Us
Our vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or out on the move. Our core purpose is "Serving our customers, communities and planet a little better every day." Serving means more than a transactional relationship with our customers – it means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of, and for the planet.
Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where everyone is welcome.
We are proud to be accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.
Legal Information
Please note that you need to be 18 or over to apply for this role.
We will only recruit individuals who have passed the school leaver’s age. To find out the school leavers age for your country please click here.
We can only accept candidates over the age of 18 if the role requires working before 6:15am or after 9:45pm, or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
For more information about us please visit www.tescoplc.com
Seniority Level
* Mid‑Senior level
Employment Type
* Full‑time
Job Function
* Management and Manufacturing
* Retail
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