About ZAVA We believe healthcare should be accessible, dependable and affordable for everyone. Now part of Hims & Hers Health, Inc., one of the fastest growing digital health companies in the world, we’re entering an exciting new chapter as we expand our reach and accelerate our impact. Our team of Doctors, Engineers, Patient Care Advisors, Marketers, Product Managers, UX Designers, Pharmacists and Commercial and Operations Specialists works together to build digital healthcare that truly fits around our patients’ lives. The pandemic changed how people access care, and we’ve led the way by providing over 14 million consultations across the UK, Germany, France and Ireland. More patients than ever turn to us for help with weight loss and other conditions that can be safely treated online. We’re evolving our service to make care even more personal, supportive and effective. We’re doing more than providing healthcare. We’re empowering people to take control of their health, and with the support of Hims & Hers, we’re scaling our vision to become a global leader in digital healthcare. The role As an online healthcare provider, we carry out a range of testing and treatment services for patients. Your role as Pharmacy Dispenser will be in our non-patient-facing mail-order pharmacy based in Milton Keynes, supporting the supply and dispensing of medications to patients. You will adhere to ethical, professional and legal pharmacy standards. This may at times involve you acting as the main dispenser and helping to coordinate our pharmacy operations. You will deliver the technical aspects of the dispensary whilst ensuring the safe supply of medicines, e.g. ordering, labelling, dispensing, packaging of medications and test kits. You will need to be diligent, show close attention to detail and be familiar with working on high-volume repetitive tasks at scale. At times, you will assist our in-house dispatch team in handling deliveries of bulk stock, ensuring all stock and sundries are brought into the office and organised. Against a background of increasing demand for healthcare from home, we want to ensure that we maintain our professional service and safety profile levels. What you can expect from us Full training in online pharmacy and opportunities to develop a career in digital health - an exciting and continually evolving new field. We also provide ongoing support from our clinical team, including support for CPD. Chance to influence the future of healthcare - It is through technology that ZAVA has been able to make efficiency gains in the healthcare sector. To continue pushing boundaries and expand the company, our technology needs to evolve and grow, and you will play a significant role in deciding what we do next. Supportive and fun culture - Each team has a social budget to spend on fun activities such as in-person lunches, events, or whatever they fancy. What you'll own Labelling, Dispensing, Dispatching - Labelling and dispensing a range of different prescriptions and preparing them for dispatch to patients across the UK. Stock Management and Sorting - Supporting the wider team to help manage the stock levels of medication in the pharmacy, including handling and storing of stock. Maintain Work Areas - Keep your work area clear and tidy at all times. Order Processing - You will be required to use our database, tools, computer equipment and scanner to help manage the dispatch of medication and test kits from the office. Excellence and quality - You strive for and help others achieve high standards. You are instrumental in communicating, collaborating and interacting with the operations team at all levels to ensure that the service provided to our patients is excellent. What you'll bring to the role Level 2 Pharmacy Dispensing qualification or relevant pharmacy dispensing experience Right to work in the UK Flexible to be based daily from our site in Milton Keynes MK12 Good understanding of UK pharmacy requirements and regulations. Ability to work accurately and efficiently Team collaboration Effective communication skills Experienced with the use of a computer Good standard of spoken and written English. Nice to have, but not at all essential Experience in the healthcare, pharmacy, or digital healthcare Personal qualities Humble: You listen and take on feedback. You are kind and caring to those around you. Inquisitive: You question the status quo, dare to do things differently and explore the possibilities. Resilient: You embrace change and face challenges. Macher: You are innovative and rise above the rest to use your initiative to improve, develop and deliver. Collaborative: You actively share ideas, work together to drive goals as a team. Benefits from the day you join: 33 days per annum pro-rata (inclusive of public and bank holidays) birthday off Free access to Wellness Cloud, advice, counselling, and corporate discounts Healthcare cashback plan through SimplyHealth 20% off all ZAVA products & services for you and your friends and family Remote, hybrid, and flexible working MacBook Pro Flexible bank holidays - take the ones that matter the most to you Additional benefits after probation: £500 training budget per year Vitality Private Health Insurance Vitality discounts & headspace membership Workplace Nursery Salary Sacrifice Scheme Pension Salary Sacrifice Scheme Company sabbatical after 2 years Opportunity to work from overseas for 2 months each year Gift vouchers after 3, 5, and 10 years of service We are working hard to try and level the playing field wherever we can. We know from research that men are happy to apply for positions where they fit just 60% of the requirements, whereas women and underrepresented groups often will not apply unless they feel they are a super close match. If you don't think you meet all the requirements that you see above, we encourage you to apply and tell us what we can do to give you your best shot - if you want. Please note: certain positions will be subject to a satisfactory DBS check.