Service & Breakdown Engineer (Norwich Based)
Location: Norwich, Norfolk, United Kingdom.
Are you an experienced heating engineer looking for a role where you can make a real difference? Join Gasway where our people and customers are at the heart of everything we do. We are looking for a Service & Breakdown Engineer to deliver high‑quality maintenance and repair services across a range of domestic heating systems.
We have two full‑time roles available, working Monday‑Friday 8am‑5pm (1‑hour unpaid lunch in summer and 30 minutes in winter) based in Norwich and surrounding areas.
What You Will Be Doing
* Carry out heating engineering and plumbing duties, including reactive repairs and servicing of boilers, fires, and appliances.
* Ensure compliance with Gas Safe, OFTEC, and other safety regulations.
* Issue safety certificates and maintain accurate records.
* Manage van stock and materials efficiently.
* Participate in our on‑call rota to provide 24/7 emergency cover.
* Drive company vehicles safely and maintain equipment to high standards.
* Work collaboratively with colleagues and provide outstanding customer service.
What We Are Looking For
* Domestic gas heating/plumbing systems (essential)
* Customer service and teamwork (essential)
* Renewable technologies like heat pumps and solar thermal (desirable)
* Gas qualifications: ACS, CCN1, CENWAT, CKR1, CPA1, HTR1, MET1, HWSS1, CMDDA1, WREG (essential)
* NVQ Level 3 or equivalent in plumbing (desirable)
* Additional oil, LPG, solid fuel, or renewable certifications (desirable)
* Full UK driving licence
* Strong attention to detail and IT skills
* Ability to work under pressure and manage your own workload
* Flexible, reliable, and customer‑focused
Benefits
We offer a competitive salary and a comprehensive benefits package.
Application Information
Closing Date: 9th December. If you are successfully shortlisted, you will be contacted within 14 days of the application close date via email. Please check your inbox and spam folder regularly.
Additional Details
Seniority Level: Mid‑Senior level • Employment Type: Contract • Job Function: Engineering and Information Technology.
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