Maidstone Leisure Trust Location: Maidstone, Kent, ME15 7RN Working Hours: 39 hours per week Salary: Between £45,000 – £50,000.00 per annum + excellent benefits
Be part of something exciting.
As a General Manager in our Leisure team, you’ll lead the day-to-day operations across our leisure site ensuring they’re safe, welcoming, and high performing. You’ll shape strategy, inspire teams, and help communities enjoy accessible, high-quality leisure experiences.
What you’ll do:
* Lead and motivate multi-site teams to deliver outstanding service and operational excellence.
* Ensure facilities meet the highest standards for safety, cleanliness, and customer experience.
* Develop and deliver business strategies and annual plans in line with contractual and growth objectives.
* Manage financial performance, driving efficiency and profitability through effective resource planning.
* Build strong relationships with customers, partners, and stakeholders to promote the ‘Serco Way’.
* Foster a culture of trust, care, innovation, and pride — supporting staff engagement and development.
What you’ll bring:
* Proven experience managing multi-site leisure or facilities operations.
* Strong leadership skills, with the ability to motivate and develop diverse teams.
* Excellent business acumen, including experience managing budgets and delivering results.
* The ability to think strategically and translate plans into measurable outcomes.
* A collaborative approach with great communication, influencing, and stakeholder management skills.
What we offer:
* Holidays: 21 days plus bank holidays.
* Health and wellbeing: Free use of the gym and on-site exercise facilities, 24/7 Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco‑managed leisure centres.
* Training and development: A wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.
* Pension: Up to 6% contributory pension scheme.
* Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel.
* Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community.
* Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax‑free, through our Payroll Giving Scheme.
* Discover more about our benefits (moreleisure.com)
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