Store Leader
SKIMS is a solutions‑oriented brand creating the next‑generation of underwear, loungewear, and shapewear. We set new standards with our game‑changing product and are a driving force within pop culture. We are looking for a Store Leader to join us in advancing the industry forward.
In this role, you will have the opportunity to grow and develop your leadership skills while making a significant impact on the store’s success. You are responsible for building, developing, and nurturing a team that embodies the SKIMS ethos. You will drive your business with a people‑first mindset, a passion for product, and excellent operational skills. You are a developer of others and have experience building diverse teams, demonstrating strong interpersonal skills that set you apart. You are energized by tackling complex problems and bring both polish and pace to our retail experience.
You will collaborate with the HQ team to drive results while leading your team to deliver exceptional, elevated service. You understand how to lead a store that feels high‑energy and refined, inspiring team members and ensuring customers feel seen. As Store Leader, you’ll coach in real time, develop talent, and set the tone for performance while bringing strong business acumen, a sharp eye for detail, and the ability to keep people focused in fast‑moving moments.
Responsibilities
* Lead with a Customer‑Obsessed mindset, ensuring each Team Member is focused on creating a welcoming, inclusive, and personalized experience for every guest. Set floor standards and prioritize coaching in real time to elevate connection and conversion.
* Deliver elevated service at speed by coaching your team in real time, using strong floor presence and emotional intelligence to guide high‑volume moments while upholding our culture.
* Embed our mission and values into every part of the store experience, actively educating and coaching Team Members on building our brand and being product experts.
* Create a strong floor presence and lead through Operational Excellence. Manage daily operations, drive visual execution, and ensure store standards, replenishment, and merchandising are always on point.
* Own key business metrics including P&L, payroll, inventory, and productivity. Analyze business trends proactively and adjust strategies in the moment to drive results in sales and efficiency.
* Lead through the lens of impact, using decision quality, the right tools, and strategic scheduling to optimize performance while staying customer‑first.
* Model Learning Agility by being solutions‑oriented, coachable, and focused on growth. Create a culture of curiosity and continuous improvement, providing feedback to your team and corporate partners.
* Remain flexible, focused, and curious when plans evolve.
* Actively hire, onboard, and retain top talent, acting as an effective recruiter and networker to strengthen store culture and performance with urgency.
* Build clear development plans and support career progression through intentional feedback and coaching, investing in bench strength for the future.
* Bring clarity, structure, and accountability through excellent communication, fostering a culture of ownership, collaboration, and mutual respect.
* Set the tone for teamwork, energy, and resilience, creating an approachable and consistent environment that inspires high‑quality work.
* Motivate through data, behaviors, and outcomes, aligning daily actions with the long‑term business vision.
* Partner cross‑functionally with HQ Support to ensure alignment on strategies, feedback, and new initiatives that support store and brand success.
Requirements
* 4+ years of leadership experience.
* A proven track record of hiring, leading, and developing effective store teams.
* Strong written and verbal communication skills.
* Ability to work closely and effectively with others.
* Deep understanding of customer service principles and the ability to provide exceptional service to all customers.
* Strong problem‑solving abilities and adaptability.
* Strong operational and organizational skills.
* Strong visual merchandising skills with a keen eye for detail.
* Must be able to stand, move around all areas of the store, and be accessible to customers for 100% of the scheduled shift.
* Ability to bend, reach, stretch, lift, carry, and move items up to 40 pounds regularly.
* Full‑time availability with flexibility for evenings, weekends, holidays, and overtime as needed.
Benefits + Total Rewards
* Competitive pay with a performance‑based bonus structure.
* 401(k) plan.
* Generous employee discount.
* Flexible vacation time.
* Comprehensive Health, Dental, Vision, and Life Insurance plans.
* Mental health benefits to support your wellbeing.
* Paid parental leave.
* Employee referral bonus program.
SKIMS is committed to fostering a workplace where everyone feels valued, respected, and empowered to contribute their unique perspectives. We welcome individuals from all backgrounds and experiences, believing that different voices drive creativity and innovation. Our team thrives on collaboration, mutual support, and a shared passion for excellence.
Compensation: $110,000 - $120,000 / year
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