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Ward Clerk
The closing date is 11 November 2025
An opening has become available for a friendly and enthusiastic Ward Clerk to join our busy permanent Relief Team. The post holders will provide cover at a variety of bases across the trust sites depending on staffing requirements.
This post is full time, Monday - Sunday working shifts between 7.00am and 21.00.
Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.
Please note, for Secondment roles before an application is submitted, please ensure you have received the appropriate approval and completed documentation required beforehand, as this may delay the process if an offer was to be made.
Main duties of the job
To provide a reception service, acting as first point of contact on the telephone or face to face, for patients, visitors and other healthcare professionals. To facilitate good communication with other wards and departments involved in patient care or ward/departmental functioning. To input data regarding all admissions, transfers and discharges onto Patient Administration System. To provide an efficient administration and clerical service to unit staff, visitors and patients.
About us
We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. We also care for people in their homes and provide services from facilities in local communities such as health centres. We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate. High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England.
Person Specification
Experience
* Previous experience of office or reception experience
* Understand Data Protection Act and the need for confidentiality.
* Knowledge of Patient Administration System for admissions, transfers and discharges gained through in-house training and induction.
* Knowledge of software packages such as word and access/excel.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Northumbria Healthcare NHS Foundation Trust
Address
Northumbria Specialist Emergency Care Hospital
Northumbria Specialist Emergency Care Hospital
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