Account Manager
Hybrid - North East (Newcastle upon Tyne OR Durham)
Are you an experienced account professional with a strong background in public sector procurement and professional services? We are seeking a Senior Account Manager to take a central role in managing key authority relationships under a major UK public sector procurement framework.
About the Role
Our client is a leading organisation that has transformed public sector procurement-helping local authorities, central government, healthcare, housing, and education bodies deliver efficient, socially impactful outcomes.
As Account Manager, you will be the primary relationship lead for member authorities under a major public sector framework, as well as selected client accounts. You will play a critical role in supporting stakeholders to achieve compliant, value-driven procurement while helping scale the framework's success.
Key Responsibilities
Lead Relationship Management: Act as the central point of contact for framework member authorities-guiding them through procurement strategy, supplier engagement, and framework utilisation.
Account Development: Nurture and expand client relationships within the framework and other strategic accounts to drive increased procurement activity and deeper engagement.
Client Support & Delivery: Educate stakeholders on framework processes (including competitive and direct award routes), ensuring compliant, efficient delivery of services.
Cross-functional Coordination: Work closely with internal teams to tailor offerings to meet each authority's needs and priorities.
Social Value Advocacy: Support clients in delivering wider social value outcomes, such as SME inclusion and local impact.
Insights & Reporting: Provide regular account updates, performance metrics, and strategic feedback to strengthen client engagement and inform future product development.
What We Are Looking For
5-8+ years in account management, ideally within professional services, public sector, or procurement services.
Demonstrated success in managing and growing relationships within public sector frameworks or similar consultative environments.
Skills & Attributes
Strong stakeholder engagement skills with the ability to explain procurement processes and value propositions clearly.
Results-driven, consultative approach with proven ability to expand accounts and deliver client success.
Excellent organisational and coordination skills in a fast-moving environment.'
Desirable
Experience working with UK collaborative procurement frameworks or public sector consortia.
Track record of driving social value outcomes and SME inclusion.
Familiarity with digital procurement platforms and framework operations.
Why Join?
Tangible Impact: Play a central role in helping UK public sector organisations access efficient, compliant procurement solutions that deliver measurable social value.
Mission-Driven Environment: Join a team committed to collaboration, integrity, and innovation-working closely with clients to drive positive outcomes for communities.
Professional Growth: Take ownership of senior-level client relationships and influence the continued development of one of the UK's most innovative public sector procurement frameworks.
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