Role: Dispensing Assistant
Location: Victoria Road, Leeds LS14 2LA
Salary: £13.10 per hour plus extensive benefits
Contract type: Permanent
Employment type: Full time
Working hours: 37.5 hours per week, Monday to Friday: 09:00 – 17:00
Do you want to work for the nation’s largest online pharmacy ensuring excellence for all our patients? We’re a market leader in the pharmacy world, with 25 years’ experience, helping over 1.8 million patients in England manage their NHS prescriptions from requests to delivery. We are Great Place to Work certified as we consider colleague experience a top priority every day, and as a certified B Corp we also meet high standards of social and environmental responsibility. Our people are fundamental to our success and ensuring we achieve our vision to be a world leading, patient‑centric digital healthcare provider. We are committed to continuing to develop a positive, open and honest working environment for all.
The Dispensing Assistant plays a key role in supporting the safe, accurate, and efficient dispensing of prescriptions in a fast‑paced environment. The role ensures prescriptions are processed to high standards, performance targets are met, and daily workflow runs smoothly to support patient safety and service excellence.
Why you’ll love working with us:
We believe great people deserve great support. That’s why we offer a benefits package designed to look after your health, finances, career and life outside work.
Financial security & rewards
* Competitive contributory pension
* Occupational sick pay
* Long‑service awards and refer‑a‑friend bonuses
* Professional registration fees covered (GPhC, NMC, CIPD and more)
* Cycle to Work and Green Car schemes (subject to eligibility)
Family‑friendly
* Enhanced maternity and paternity pay
* Flexible hybrid working to help balance work and home life
Health & wellbeing
* Private healthcare insurance at discounted rates (Aviva)
* Employee Assistance Programme and in‑house mental health support
* Access to discounted gym memberships via Blue Light Card and benefits schemes
* Regular health and wellbeing initiatives
Career growth
* Strong commitment to CPD, training and professional development
Time off & flexibility
* 25 days’ annual leave, increasing with service
* Buy and sell holiday scheme
Everyday perks & exclusive discounts
* Blue Light Card and employee discount platform
* Exclusive discounts at The Springs, Leeds
* 25% off health & beauty purchases
* 25% off Pharmacy2U Private Online Doctor services
Culture & community
* Regular social events throughout the year
What you’ll be doing?
* Dispensing all prescriptions received each day with accuracy and efficiency
* Supporting the clinical team with day‑to‑day operational tasks
* Following dispensary procedures and meeting internal quality and accuracy targets
* Working effectively in a high‑volume, deadline‑driven environment
* Meeting individual and team performance targets to support business objectives
* Taking ownership of prescription labelling and ensuring accuracy at all times
* Collaborating with key teams across the business, including customer service, purchasing, operations, and pharmacists
* Contributing to a positive, supportive, and inclusive working environment
Who are we looking for?
* Must hold an NVQ Level 2 Dispensing Assistant qualification
* Confident with numbers and comfortable using IT systems
* Able to prioritise workload, stay organised, and work accurately under pressure
* Strong verbal and written communication skills
* Demonstrates initiative, proactivity, and a positive approach to problem‑solving
* Experience working in a highly accurate, fast‑paced environment
* Familiar with working to legal, ethical, and professional standards
* GCSE (or equivalent) Maths and English at Grade C or above
Applicants must prove they have the right to live in the UK.
All successful applicants will be required to undergo a DBS check.
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