Account Director
Equans is looking for an Account Director to join our team in Wakefield on a permanent basis. This is a full‑time role working 40 hours per week. On offer is a competitive salary, company vehicle or allowance, bonus and benefits package.
Responsibilities
Operational Leadership
* Provide strategic leadership and direction to the on‑site account team to deliver compliant, safe, and efficient hard services and projects.
* Ensure all planned preventative maintenance (PPM), lifecycle, and reactive maintenance works are delivered on time and to agreed standards.
* Drive continuous improvement, innovation, and value for money across service delivery.
Stakeholder Management
* Act as the primary point of contact for client representatives, NHS stakeholders, and the SPV.
* Build strong, trusted relationships at all levels, representing the FM provider professionally and effectively.
* Lead client meetings, manage escalations, and resolve disputes constructively and promptly.
Financial Management
* Own the P&L for the contract, ensuring the delivery of financial targets including revenue, margin, and cost control.
* Prepare and manage annual budgets, lifecycle fund planning, and financial forecasting.
* Identify commercial opportunities for contract variations or service enhancements.
People Management
* Lead, inspire, and develop a diverse team of managers.
* Ensure robust workforce planning, training, and succession management strategies are in place.
* Champion a safety‑first culture and compliance with health and safety legislation and company procedures.
Risk & Compliance
* Oversee statutory and regulatory compliance, including HTMs, SFG20, and other NHS standards.
* Manage risk registers, incident investigations, and business continuity planning.
* Ensure personal and team compliance with Company policies and procedures.
* Ensure adherence to all Statutory Standards and Regulations and Department of Health requirements.
Health and Safety
* Provide visible leadership in promoting a strong health and safety culture across the contract.
* Ensure all FM operations comply with statutory requirements including CDM Regulations, LOLER, PUWER, and COSHH.
* Lead incident investigations, root cause analysis, and implement corrective actions.
* Ensure robust risk assessments, method statements (RAMS), permits‑to‑work, and control measures are in place.
* Deliver safety briefings, toolbox talks, and ensure all staff receive relevant H&S training.
* Work closely with QHSE teams to meet both corporate and client health and safety standards.
Benefits
* Competitive salary, company vehicle or allowance, bonus and benefits package.
* 25 days annual leave (+ public holidays)
* Life Cover equivalent to 3 times annual salary
* Employee discount shopping schemes on major brands and retailers
* Gym membership discounts
* Cycle to work scheme
* Holiday purchase scheme
* 2 corporate social responsibility days per year
* Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalised support programmes
* Attractive Employee Referral Rewards Scheme
* Access to growing employee networks including AccessAbility, Encompass, RISE, WOMEN TOGETHER, Working Parents, and Young Professionals.
* 24/7 Employee Assistance Program and access to mental wellbeing app.
Qualifications
* Proven experience as an Account Director / Senior FM Manager within a PFI Healthcare environment.
* Deep understanding of PFI contract mechanisms, obligations and FM delivery in acute healthcare settings.
* Strong knowledge of building services engineering (mechanical and electrical).
* Excellent stakeholder engagement and influencing skills.
* Robust commercial acumen with experience managing multi‑million‑pound budgets.
* Relevant qualifications such as NEBOSH, IOSH, HNC/HND or Degree in Engineering or Facilities Management.
* Experience working directly with NHS Trusts and SPVs.
* Membership of a professional body such as IWFM or CIBSE.
* Experience of leading through contract variations, benchmarking, and soft market testing processes.
About Equans
Equans is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros. In the UK & Ireland, Equans is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables. Equans’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live. Equans is a Bouygues group company.
How to Apply
Click below to register, apply, and track your progress. A member of our Resourcing Team will review your application and be in touch.
Equal Opportunity
As part of our commitment to better reflect the markets within which we operate, we encourage applications from women, ethnically diverse individuals and people with disabilities, along with all candidates who identify with protected characteristic groups under the Equality Act 2010. At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work.
You’ll also have access to our growing employee networks including AccessAbility, Encompass, RISE, WOMEN TOGETHER, Working Parents, Young Professionals, Veterans and Reservists Network (VaR).
For this role, you must have evidence of the right to work in the UK. Unfortunately we are not able to offer a relocation package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.
The Equans Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team, not directly to Equans Managers.
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