Job Title: Field Operations Manager (Utilities Debt Recovery Sector)
Location: Central East/West
Salary: £33,150 - £34,680 + Company Vehicle
Job Type: Full-time, Permanent
About the Role:
We're hiring a dynamic Field Operations Manager to lead and develop a high-performing regional field team within a respected field services provider in the utilities sector. You'll be responsible for driving performance, ensuring compliance, and maintaining service excellence across all field activities.
Key Responsibilities:
* Lead, support, and manage a team of field-based staff.
* Drive performance through coaching, reviews, and data analysis.
* Ensure compliance with industry regulations and client SLAs.
* Support recruitment, training, and ongoing process improvements.
* Handle escalations and maintain strong client and team relationships.
* Occasionally undertake field visits to remain hands-on and informed.
What You'll Bring:
* Proven field operations or team management experience, ideally in Utilities/Debt Recovery.
* Strong leadership, communication, and organisational skills.
* Knowledge of regulatory requirements and field compliance.
* Proficiency with MS Office and performance reporting.
* Full UK driving licence and willingness to travel.
The Salary and Benefits Package
* £33,150 - £34,680 (Dependent on experience)
* Company car available for personal use
* 28 days holiday (including b/h rising 1 day each year)
* Employee Assistance Scheme
* Annual Salary Reviews
* Vouchers on your birthday each year
Apply Now with your CV and brief cover note. Interviews to take place shortly