The closing date is 11 June 2026
Job responsibilities
* Update, maintain, and monitor the PTL (Primary Target List) in line with Trust waiting list policy.
* Supervise the waiting list and administration team for the booking process and provide administrative support to the Endoscopy Unit.
* Coordinate and organise booking practice of the procedure lists to ensure efficient operation.
* Ensure appointments and patient information are sent out in a timely manner in accordance with departmental protocols and Trust/National Waiting List Targets.
* Maintain accurate diary systems from the Endoscopy timetable, recording consultant/doctor annual and study leave information.
* Record, maintain, and update waiting list information on the patient centre within agreed timescales so PTL data stays accurate.
* Negotiate and agree procedure dates with patients; send confirmation letters or other correspondence and patient information within the booking system.
* Re‑book all patients cancelled for clinical/non‑clinical reasons within agreed performance target deadlines.
* Act as System Administrator for the Endoscopy Reporting System HICCS: ensure drug packages, consultants, and referring information are correct; ensure all reports produced are correct; purge incorrect admissions; track and remove users no longer using the system; produce patient or list specific reports for consultants.
* Monitor, manage, and validate active and deferred waiting lists, initiate appropriate action to address problems, prevent patients from breaching maximum waiting times, and provide reasonable notice and choice of procedure date.
Flexible working: All requests for flexible and part‑time working will be considered once the probation period has been completed.
Person Specification
Knowledge
* Computer knowledge
* NHS computer systems
Skills
* Previous NHS administration experience
Qualifications
* O/A level or higher education
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a submission for Disclosure to the Disclosure and Barring Service to check for any previous criminal convictions.
Employer
Hampshire Hospitals NHS Foundation Trust
#J-18808-Ljbffr