Application Support Lead
Closing Date: 28/09/2025
Location: Brighton
Salary: £31,720 - £39,520
Our client is more than just an educational institution - they are a vibrant community dedicated to nurturing creativity and empowering students to reach their full potential. With campuses across the UK, Ireland, and Germany, they offer a diverse range of courses in modern music, performing arts, filmmaking and creative technology. Their commitment to excellence in creative arts education sets them apart, providing students with the knowledge, skills, and opportunities they need to succeed in their chosen fields.
About the Role
As Application Support Lead you will oversee and strengthen our client's core application support function. This pivotal role ensures their staff are well supported when using their key technology platforms, most importantly the Student Information System and its related applications.
You'll lead a small team, manage escalations, and act as a trusted point of contact for stakeholders across the University. Working closely with colleagues in Technology and beyond, you'll play a key role in ensuring excellent service delivery, compliance, and continuous improvement.
What You'll Do:
1. Manage the day-to-day workload of the Application Support function, ensuring incidents and requests are triaged, prioritised, and resolved quick...