Whether you are highly experienced or new to our industry, we are looking for people who display energy, passion, and enthusiasm in their given area of expertise.
We are currently looking for an experienced Tenancy Accounts Administrator to join our support hub based in Bristol.
This challenging role deals with both internal and external customers and is an integral part of the lettings process.
From the moment you start your career with us, you will receive the best development, benefits, and opportunities in the business. We will invest heavily in you and your career to ensure that together, we continue to achieve great things.
Key Responsibilities:
1. Control of our Clients Accounts ensuring funds are allocated in a timely manner and resolving the issues associated with unallocated monies.
2. Communication with landlords and tenants, keeping them up to date with progress reports and managing expectations.
3. Chase and collection of rent arrears in accordance with SLA. Provision of quality information to the business and to the customer regarding client accounts and statements.
4. Timely and efficient handling of refunds, terminations, deposit releases, and compliance with current legislation (RICS, ARLA). Data and records maintenance.
Experience and Skills Required:
1. Excellent customer service skills; experience in an accounts environment would be an advantage.
2. Excellent interpersonal skills.
3. Ability to prioritize your workload in order of urgency.
4. Good IT skills are required.
5. Continued opportunities for career progression.
6. Award-winning training.
7. Fantastic company culture.
8. Birthday off.
If this sounds like the role for you, please apply or for further information contact recruitment@hamptons.co.uk.
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