Join to apply for the Healthcare Support Worker – Ward 12 role at University Hospitals Dorset NHS Foundation Trust
Job Summary
We are looking for a dedicated Healthcare Support Worker to join our team on Ward 12 – Elective Surgery at Bournemouth Hospital. The successful candidate will work both day and night shifts on a rota that includes weekdays, weekends and bank holidays. Under the supervision of a registered nurse, you will support patients across a wide range of surgical specialities in a busy 20‑bed elective general surgical ward.
Main Duties
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.
About Us
At University Hospitals Dorset NHS Foundation Trust we provide high quality, dignified care with a commitment to the well‑being of our patients and staff. We invest across the Trust in services that are transforming and developing, and are keen to welcome a supportive team player who shares these values.
Details
* Band: 2
* Salary: £24,465 to £26,598 pa (pro‑rated)
* Contract: Permanent
* Working pattern: Full‑time
* Reference number: 153‑SU05118
* Job location: Royal Bournemouth Hospital – Bournemouth, BH7 7DW
* Interview date: On or before 5th November 2025
Job Description
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.
Person Specification
Essential
* Experience of working in a team under appropriate supervision
* Able to demonstrate an understanding of principles of effective customer care
* Good basic hygiene skills (e.g. food handling, hand washing)
* Knowledge of when to seek advice and refer to a registered care professional
* Understanding of the importance of the promotion of health and well‑being (Making Every Contact Count)
* Able to listen to advice from colleagues, agree a plan of action and implement it
* Good standard of general education including literacy and numeracy
* Courteous, respectful and helpful at all times
* Ability to work effectively as a team player under appropriate supervision, and as part of a multi‑disciplinary team
* Manages stress levels effectively
* Able to work in a busy environment and manage own workload
* Clear and effective communication skills
* Ability to follow clear instructions and give feedback to senior staff
* IT literate
Desirable
* Previous experience of working within a care environment/NHS
* Experience of working as part of a multi‑disciplinary team
* Experience of working with the public
* NVQ Level 2 in care or customer services
* Understanding of basic physiology, e.g. normal vital signs, fluid balance, nutritional requirements etc.
* Manual handling of patients using lifting aids
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and, as such, a submission for Disclosure will be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Employer Details
University Hospitals Dorset NHS Foundation Trust
Royal Bournemouth Hospital
Bournemouth
BH7 7DW
Website: https://www.uhd.nhs.uk/careers
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