Acute Care Support Worker – Apprenticeship Opportunity
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Job Summary
The Acute Care Support Worker will be expected to work as part of the Acute Pathway Team under the direction of the Service Manager. They will facilitate the smooth running of the section 136 Suite along with supporting the Access Team and ward areas in line with the Trust standards and policies. The post holder will liaise and communicate effectively with relatives, community colleagues, other allied health professionals, external agencies, and medical/nursing staff.
The post holder will be expected to maintain confidentiality and adopt a positive attitude towards staff, patients, external agency staff and relatives at all times.
If you don't already have a Level 3 qualification or equivalent experience in a relevant subject, RDaSH is offering this post alongside the opportunity for you to complete a Level 3 apprenticeship qualification relevant to your role.
As an apprentice within RDaSH you will be given the opportunity to gain experience, learn work‑related skills and obtain all the tools needed to thrive. An apprenticeship includes regular training with a college or other training organisation, around 20% of your working hours will be spent training or studying. This leads to a nationally recognised qualification.
Whether you already work for us or are joining the Trust and NHS for the first time, apprenticeships can help you to develop the skills, knowledge and know‑how in order to embark on a successful and fulfilling career within the health service.
Main duties of the job
* Liaise with the Police, Approved Mental Health Practitioners to organise Section 136 assessments.
* To support the patient in the Section 136 suite whilst the Mental Health Act Assessment takes place.
* To liaise with Police and senior staff regarding Section 136 advice.
* Provide written documentation in the patient records, which details progression to discharge.
* Answer the phone and deal with requests for information, referrals into the Access Team and support to people in distress, whilst maintaining a professional manner and ensuring confidentiality.
* Communicate effectively with relatives/carers.
* Relay timely messages to other members of staff and elevate any risk issues.
* Build effective relationships with other Allied Health Professionals to ensure seamless transitions of care.
* To undertake work that will help facilitate discharge of patients from the ward.
* To identify beds for patients requiring admission.
* To assist the relevant professional during assessment, treatment and intervention where required.
About Us
Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) employs around 4,000 talented colleagues who are very much appreciated, valued, and respected. We have a wide portfolio which includes mental health, physical health, learning disability and drug and alcohol services. We are passionate about enhancing the quality of our service and work hard to attract and select the right colleagues for our organisation.
Details
Date posted: 12 December 2025
Pay scheme: Agenda for change
Band: Band 3
Salary: £24,937 to £26,598 a year per annum
Contract: Permanent
Working pattern: Full‑time, Flexible working
Reference number: 376‑NLTTAO‑0208
Job location: Great Oaks, 97 Ashby High Street, Scunthorpe, DN16 2JX
Person Specification
Essential
* English and Maths at level 2 or equivalent (GCSE 9‑4 or A*‑C or functional skills level 2)
* NVQ Level 2 in a related subject
* NVQ Level 3 in related subject or willingness to undertake a relevant Level 3 Apprenticeship
Experience
* Demonstrate a keen interest caring for others
* Previous experience of caring for patients in a clinical setting
* Previous experience of working as part of a team
Desirable
* Previous experience of supervision of staff
Knowledge
* Understand importance of maintaining confidentiality
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
Employer details
Employer name: Rotherham Doncaster and South Humber NHSFT
Address: Great Oaks, 97 Ashby High Street, Scunthorpe, DN16 2JX
Employer's website: https://www.rdash.nhs.uk/
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