Antifriction supplies the industrial backbone. As a leading distributor of Premium Original Components, we deliver the specialised bearings, power transmission parts, and sealing technology that power manufacturing and heavy industry. Ready to join a company defined by quality and technical expertise?
Role
Reporting to the Branch Manager and, indirectly, to the Sales Director, the Customer Account Manager is responsible for managing the sales across a specific regional area.
The Customer Account Manager is part of the local branch team and plays a general role in supporting the wider branch.
Key Duties and Responsibilities
- To embrace the company philosophy as Specialists in Critical Moving Products.
- To actively seek opportunities to help save the customer time & money and to fully document such case studies.
- To drive business growth for AFC by providing day to day management of product & service sales in your area, ensuring that the area is managed in a highly professional manner.
- To seek, gain and proactively develop new accounts as well as working with existing customers to strengthen our visibility and market share at every opportunity.
- To achieve targets set for number of customer visits.
- To generate enquiries and sales in your accounts.
- To accurately record all customer/private activity via AFC systems including being responsible for ensuring key customer contact details are up to date.
- To use available information to monitor data to identify and address accounts which are in decline.
- To be knowledgeable about our customers and products and to continuously develop this knowledge.
- To develop sales across all relevant product groups in each customer.
- To have a good awareness of and lead the branch response on any sales, product and other company promotions.
- To be up to date on and hold a full range of company literature and information (including electronic information) in respect of products, etc.
- To share marketing and sales leads with colleagues across the UK.
Other
- To undertake other work in support of the branch and to meet business demands, as directed by the Branch Manager.
- To be aware of and to comply with all AFC health and safety policies and the policies of customers.
- To be aware of and adhere to all other company policies and standards including ISO accreditations.
- To be responsible for the maintenance of any AFC equipment used while carrying out the role including PPE, vehicle, IT and communications equipment.
- To take responsibility for personal development in respect of product training and sales skills and to actively participate in all sales and training events.
- To actively participate in regular review meetings with Branch Manager and, as necessary, with Sales Director.
Skills, experience and attributes required
- Business to business sales, ideally within an engineering environment
- A drive for sales
- Team player
- મીડ Improie self-motivated
- 25 days annual leave
- Employee Assistance Programme (EAP)
- Paid sick leave (depending on length of service)
- Staff rewards
- Birthday recognition
- Long service awards
Requirements
- Experience in a similar role and industry
- Must hold a full UK driving license
- Have the Right to Work in the UK
Seniority level
Employment type
Job function
- Sales and Business Development
