As we continue to grow at Roomsbooked Ltd, we're excited to offer a fantastic opportunity to join our amazing Reception Team at the Doncaster International Hotel.
What We're Looking For:
We're ideally looking for someone on a 0hr contract, but for the right candidate, we're open to part-time or full time contracts
Key Skills & Attributes:
* Empathy and cultural sensitivity
* Patience and the ability to stay calm under pressure
* Strong communication skills (verbal and written)
* Teamwork and collaboration
* Problem-solving skills
* Knowledge of data protection/confidentiality (GDPR)
Reception:
* Welcome guests and visitors in a professional and compassionate manner
* Handle check-ins and check-outs for new arrivals and departures
* Maintain accurate records of room allocations, occupancy, and movements
* Issue room keys/cards and manage sign-in/out logs
* Logging maintenance requests
* Managing room allocations
* Ensuring records and paperwork are up to date
* Assisting with food service coordination
* Ensuring communal areas are kept clean and hygienic
* Monitoring and maintaining health and safety standards
* Reporting or carrying out repairs and maintenance
* Distributing basic essentials (toiletries, bedding, etc.)
Shifts: 0hrs per week, 7am - 3pm, 3pm - 11pm & 11pm - 7am. Any five days over seven, weekends included **we are unable to offer set shifts and or days on/off**
Job Type: Zero hours contract
Pay: £10.00-£12.21 per hour
Work Location: In person