Job Number
BU03856
School/Department
Students' Union
Grade
5
Contract Duration
Permanent
Responsible to
Finance and Operations Manager
Overview
1. Work closely with the Communications and Marketing Lead on the Unions marketing communications and digital content work.
2. Create engaging content across our website and social media platforms.
3. Help deliver campaigns and events, ensure brand consistency, and collaborate with students and staff to bring the student voice to life.
4. Manage and maintain our website, support design and print production.
5. Supervise student staff.
Purpose of the Job
To deliver engaging, creative, and accessible digital communications and content across the Students’ Union’s platforms, ensuring the website and social media channels are relevant, responsive, and support campaigns, events, and student engagement.
Main Duties and Responsibilities
Digital Content & Website
6. Oversee and update the SU website, ensuring content is accurate, accessible and engaging.
7. Create and publish digital content, including video, graphics and written posts across platforms.
8. Support the technical administration of the website, including user access and liaison with service providers to develop and improve site functionality.
Marketing & Campaign Delivery
9. Support the delivery of integrated marketing campaigns and engagement events.
10. Coordinate design and print production as needed for campaigns and events.
11. Ensure content reflects the SU’s brand and messaging.
12. Monitor digital engagement and use insight to inform improvements in content and functionality.
13. Create and support targeted student communications through email and other digital tools.
14. Keep up to date with digital trends and tools, recommending innovations to improve engagement.
Collaboration & Support
15. Work with colleagues, officers, and student groups to deliver content that represents the student voice.
16. Support key Union events working closely with staff across teams and create engaging digital content for our events.
17. Collaborate with the University to align on campaigns and increase Union visibility.
18. Build strong working relationships across the Union, University, and with external partners.
19. Provide training and support on digital platforms and tools to Union staff and officers.
20. Provide training and support to student groups with their use of the website.
21. Supervise and mentor student staff.
General
22. To support the development and implementation of relevant policies and procedures within the Union, working closely with the relevant manager and Officer.
23. Supporting the relevant democratic structures within the Union.
24. Demonstrating that the core principles of the Students’ Union are central to all of their work.
25. Supporting the aims and ethos of Undeb Bangor and Bangor University throughout the course of their duties.
26. Adhering to and promoting the Union’s Environment and Sustainability policy and helping the organisation to achieve our pledge to lessen our impact on the environment.
27. Acting as a public advocate of the organisation, promoting the work of the Students’ Union to external stakeholders in the wider community.
28. Willingness to adopt a flexible approach to work hours including evening, weekend and remote working where necessary.
Other Duties and Responsibilities
29. Participate in performance review and developmental activities.
30. The post holder will be expected to comply with the University equal opportunities policies, Dignity at Work and Study Policy and the University’s Welsh Language Policy and the Welsh Language Standards
31. Comply with the general and legal duty of care in relation to health, safety and wellbeing and must take all reasonable steps to ensure a safe and healthy working environment for him/herself and for other members of staff, students and visitors affected by his/her actions or inactions. The post holder is also required to comply with all applicable health and safety policies, procedures and risk assessments.
32. Comply with relevant legal and financial policies and procedures and be aware of their responsibilities in terms of the legal requirements of their posts.
This job description is a guide to the work you will initially be expected to undertake. It may be changed from time to time to meet changing circumstances.
Person Specification
Essential
33. Educated to A-Level/NVQ Level 3 or equivalent experience.
34. Experience creating content for digital platforms (e.g., social media, video, websites).
35. Strong knowledge of CMS, digital tools, and basic design/editing software (e.g., Canva, Adobe).
36. Experience supporting or managing website functionality.
37. Comfortable working with new technologies and software.
38. Organised, proactive, and able to manage workload independently and as part of a team.
39. Ability to work independently, manage multiple tasks and meet deadlines.
40. Confident using IT tools (including MS Office) and new technologies.
41. Excellent written and verbal communication in both Welsh and English.
42. Willing to work flexibly, including some evenings and weekends where necessary.
Desirable
43. Experience working in a Students’ Union, Higher Education, or membership-led organisation.
44. Familiar with Google Analytics and using data to improve digital engagement.
45. Skilled at co-creating content with students and using insight to shape comms.
46. Innovative and student-focused approach to communications.
47. Commitment to organisational values and teamwork.
48. Willingness to take on wider responsibilities.
General
We are a member of Advance HE's Athena SWAN Gender Equality charter and hold a Silver award in recognition of our commitment to and progress towards gender equality within the University's policies, practices, and culture. We are proud to be a Disability Confident employer.
All members of staff have a duty to ensure their actions are in line with the overall environmental aims of the University and minimise their environmental impact.
All offers are made subject to proof of eligibility to work in the UK and receipt of satisfactory references.