Customer Service Administrator Pertemps are currently recruiting for a Customer Service Administrator to join a Manufacturing business based in Hook. This is a full-time, permanent position. The main purpose of the role is to provide superior customer service support to all customers and stake holders. Responsibilities as a Customer Service Administrator: - The main purpose of the role is to provide superior customer service support to all customers and stake holders. - Manage telephone and email enquiries - First point of contact for existing and potential customers - Processing orders and information on SAP - Working with customers and sales representatives to provide resolutions - Helping with complaint management - Establish and promote customer relationship building Requirements: - Strong customer service experience - Experience with SAP is desirable - Previous experience with ERP systems - Excellent organisational skills - IT literate and good knowledge of Microsoft programmes - Excellent written and verbal communication skills - French or German speaking is an added bonus The Customer Service Administrator Role: - Monday - Friday - Hybrid working available after 3 month probation period - £28,000 - £30,000 depending on experience - 24 days annual leave plus bank holidays If you are interested in this Customer Service Administrator position, please apply below or give Jemma a call at Pertemps Basingstoke