Administrator and Customer Service Officer, Birmingham
Client: Brook Street NMR
Location: Birmingham, United Kingdom
Job Category: Customer Service
EU work permit required: Yes
Job Reference: 6c88bddbc123
Job Views: 5
Posted: 02.05.2025
Expiry Date: 16.06.2025
Job Description:
My public sector client based in Birmingham City Centre is looking for an Administrative/Customer Service Officer to work within their team. This is a temporary assignment Monday to Friday paying £12.21 p/hr, full-time 37 hours per week. You will be expected to work in the office for a minimum of three weeks for training, before transitioning to hybrid working (60% office attendance).
Responsibilities include:
* Providing high-level customer service, confidently answering phone lines and liaising with internal and external stakeholders
* Responding to emails and correspondence
* Inputting data, scanning paperwork, letters, and documents
* General administration support
Skills required:
* Ability to prioritize workload and adapt to changing deadlines
* Highly customer-focused and experienced
* Excellent written and verbal communication skills
* High attention to detail and accuracy
This role requires a DBS check and three years of references. If you believe you have the necessary skills and are ready for a new challenge, please apply online. Due to high application volume, we may not contact every candidate.
Brook Street supports the Armed Forces Covenant and guarantees interviews for veterans or spouses/partners of military personnel who meet the essential criteria.
As a Disability Confident Leader and Gold Award holder from the Defence Employer Recognition Scheme, Brook Street offers guaranteed interviews to eligible candidates through the Public Sector Resourcing Framework (PSR).
If you identify as a candidate with a disability or as a veteran/spouse/partner of military personnel and meet the role's criteria, please register your interest via the Brook Street website. We are committed to engaging with you.
In cases of high volumes of eligible military candidates, we will interview the top candidates from this group.
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