Vacancy Information
We have a fantastic opportunity to join the Learning and Development team at Greggs as Digital Learning Manager.
Reporting into the Senior Learning and Development Manager, a great opportunity to join a highly engaged, passionate, and creative team on a 9-month maternity cover secondment.
You will lead the Digital Learning Team to create accessible digital content to support business initiatives, enabling our strategic growth. You will also lead our group of content authors for The Hub, working cross functionally to ensure news published meets the Greggs brand.
We can offer you:
1. 25 days (5 weeks) annual leave, pro-rated, increasing with service (in addition to bank holidays), plus 1 additional floating day
2. Management Bonus Scheme which is worth up to of your salary
3. Profit share: We want everyone to share in the success of the business, so we distribute 10% of our profits to all our employees who have at least 6-month service, or more, each year
4. Private Medical Insurance which is free for you and subsidised for your dependants
5. Permanent Health Insurance which is a replacement income scheme
6. You will automatically join our Greggs pension scheme which is a fantastic way to save for your retirement and allows you to benefit from employer contributions and tax advantages
7. Defined contribution management pension scheme
8. Death in service benefit which provides a lump-sum payment equal to 4 times your year’s salary
9. Colleague discount, up to 50% off our own-produced products
10. Share save schemes that let you buy discounted Greggs shares, by saving a set amount of money over a fixed time, to have an even bigger share of our profits
11. Career progression and learning and development
12. Employee Assistance Programme; A free, confidential helpline, offering advice and support with financial, relationship, work-related and wellbeing issues, 24 hours a day, 365 days a year. Including a mobile app providing a range of wellness content on physical, mental, social, and financial wellbeing
13. Perks and savings, such as digital gift card discounts, online cashback, in-store and online coupons and lifestyle offers
14. Cycle to Work scheme
15. A company who cares about our communities; the environment and being a better business! Click here to read about
16. Colleague Networks – internal groups where colleagues and their allies can share their own experiences, offer feedback on the way we do things at Greggs, and provide support to one another
About the role
17. This is a full-time role, however flexibility in this will be considered
18. We know that having a work-life balance is important, so we offer our colleagues as much flexibility as possible in line with the needs of their role
19. The base location for this role isGreggs House, Newcastle upon Tyne, NE12 8BU
What you'll do
20. Line Manage a team of four Digital Learning Creators and one Learning & Development Administrator
21. Manage the workload planner for all digital learning requests, circa 200 per year
22. Provide detailed feedback and sign off on all digital learning content and publish on our LMS.
23. Manage module and programme configuration and assignment profiles – ensuring colleagues are assigned the correct training to do their role, as well as access to self-development content
24. Work with L&D Leads to ensure that digital content is of a high standard
25. Liaise with Subject Matter Experts across the business to remove any barriers to colleague learning
26. Challenge and upskill stakeholders to explore different ways of using and delivering digital content
27. Work with Retail and Supply teams to make sure colleagues have the time scheduled to complete learning
28. Recognise where changes are required in digital content – policy and procedure changes
29. Research and keep up to date with accessibility guidelines, and ensure these are reflected in all digital content
30. Manage Hub content calendar and lead fortnightly content author sessions
31. Help identify content authors and engage with relevant functions to do this
32. Approve content which is routine or pre-authorised and escalate any content requiring further consideration and review to Head of People
33. Work with functions to develop understanding of The Hub and appropriate content for sharing through this channel
About you
34. You will fit right into this role if you have:
35. Great People Management skills or prior experience in leading a high performing team
36. Ability to work effectively in a fast-paced environment and manage multiple projects
37. Outstanding attention to detail, with the ability to provide structured feedback for continuous improvement
38. Strong relationship building skills with internal stakeholders at all levels
39. Very Strong organisational skills, with the ability to work systematically and logically
40. Innovation, creativity and pragmatism to create solutions that really work for our colleagues and customers
41. Passion for learning
42. Comfort with systems and technology
43. Are supportive of an inclusive culture – recognising and valuing that difference is good
44. Want to develop and are ready to work alongside some great people and have lots of fun on your Greggs journey!
About Greggs
Here at Greggs, we love what we do, and we have fun! What makes Greggs so special is our culture – the way we are, the way we behave and the way we support each other. We're hard-working, but above all else we're family; and it doesn't matter who you are, where you're from or what your favourite bake is, we’d love you to join us! We want everyone to feel welcome at Greggs and our colleagues to be able to be themselves at work, whatever their background, preferences, or views.