Senior Network Engineer UK&I Location: HQ, Runcorn, Liverpool Reporting to: Network Manager UK&I The Senior Network Engineer is responsible for the implementation, maintenance, and monitoring of Swissport’s network infrastructure in the UK&I. This role reports directly to the Network Manager UK&I and works closely with the Swissport Global Network Team, as well as third-party service providers. The Network Support Engineer will ensure the smooth operation of Swissport’s network infrastructure across the UK&I, including LANs, WANs, WLANs, and internet connections. The role will also involve visiting Swissport locations to troubleshoot, install, and maintain network systems. Responsibilities Support the Network Manager in managing and overseeing network operations, including troubleshooting network issues, upgrades, optimizing performance, and ensuring high availability. Collaborate with other departments to assess networking needs and develop solutions to meet business objectives. Maintain documentation of network topologies, configurations, procedures, etc. Provide technical advisory and recommendations in solution design, development, and system integration. Monitor network usage (WAN, LAN, WLAN) and proactively recommend improvements. Monitor network traffic and performance metrics, identifying areas for improvement and implementing necessary changes. Drive continual improvement and BAU of the network infrastructure. Handle incidents, problems, service requests, and changes related to IT services and processes, ensuring high customer satisfaction. Liaise with and support the Global Network Team in implementing global networking standards in UK&I. Collaborate with team members to drive network security initiatives. Coordinate with outsourced vendors delivering managed services and manage relationships with vendors and service providers to procure networking equipment, services, and support. Stay current with industry trends, best practices, and emerging technologies in the networking field. Troubleshoot and deploy best practice Wi-Fi deployments Participate in on-call rota for critical network faults. Qualifications Adhere to Swissport IT Policy Adhere to Swissport ITSM standards & policies Adhere to Swissport IT Enterprise Architecture standards Adhere to Swissport IT Program & Program Management standards Adhere to Swissport IT Security standards & policies Adhere to any other Swissport non-IT compliance standards Afhere to Swissport IT Vendor Management framework Ensure deployment of the Corporate QHSE Manual Qualifications and Competencies A self-starter with high levels of self-motivation, energy, and initiative. Strong ‘CAN DO’ attitude, fostering confidence, respect, and support from colleagues and stakeholders. Proven experience (5 years) in routing, switching, and firewall administration (Cisco, Meraki, Cato, and other industry-standard tools highly desirable). Experience managing a large, complex, multisite network. Solid knowledge of secure network infrastructure, including Anti-DDoS, Security Vulnerabilities Scanners, IDS/IPS, WAF, Secure MTA, Load Balancers, Internet Proxy, and DNS hosting. Expert understanding of TCP/IP networking, routing, and LAN/WAN architecture. Familiarity with industry trends, such as SASE. Solid knowledge of Wi-Fi technologies, including design, deployment, and troubleshooting of enterprise-grade wireless networks. Familiarity with Wi-Fi standards (e.g., IEEE 802.11ac/ax), security protocols (WPA3, 802.1X), and wireless access point configuration. Strong knowledge of network security solutions such as Network Access Control (ISE preferable), ZTNA (CATO preferable), and Cisco Meraki. Valid CCNA/CCNP certification (or equivalent) required. Excellent communication and interpersonal skills, with the ability to convey technical information effectively to all levels of the business. Strong analytical, planning, and problem-solving skills. Ability to work effectively in a dynamic, multi-cultural, matrix organization. Willingness to travel to all Swissport UK&I locations. Flexibility to work outside regular business hours as necessary. Fluent command of both oral and written English (corporate language).