Job overview
Join Our Team as a Pacing Service Manager at Royal Preston Hospital!
Are you an experienced Clinical Physiologist ready to take your career to the next level? Are you passionate about delivering top-tier patient care and making a real difference in people’s lives? If so, this is the challenge you’ve been waiting for!
We’re on the hunt for a motivated, adaptable Clinical Physiologist with significant expertise to become a vital part of our innovative team. This is your chance to work in a forward-thinking environment where your skills truly matter.
What We’re Looking For:
1. A highly experienced Cardiac Physiologist with specialising in Pacing
2. Passion for exceptional patient care and teamwork
3. Flexibility and drive to thrive in a dynamic clinical setting
What You’ll Get:
4. The opportunity to work with the latest diagnostic technology
5. Join a supportive, passionate, and collaborative team
6. Play a key role in expanding vital services
If you’re ready to embrace a rewarding new challenge and grow your career with us, apply now and help us deliver excellence in Cardiac Rhythm Management.
Main duties of the job
To autonomously manage, co-ordinate and direct all activities associated with the Cardiac Rhythm Management (CRM) Service (Pacemakers, Implantable cardioverter defibrillators, Cardiac resynchronisation Therapy devices and Implantable loop recorders) in Lancashire Teaching Hospitals. Will be responsible for the specialised cardiac physiologists within the CRM speciality. To develop patient pathways and protocols for service delivery.
The post holder will be expected to deliver a high quality, safe and effective device service by working with the relevant stakeholders to achieve cost effective procurement across the CRM budget. The postholder will be a highly experienced, knowledgeable and skilled cardiac physiologist working as an independently practitioner to directly deliver patient care and well-being for the patients.
Your time will be split between delivering high quality testing which will include in part, contributing to achieving the performance targets for diagnostics. In addition, this post will include regular expert level teaching, supervision, management and mentorship for those training in CRM.
To effectively deliver an expert CRM service to patients and participate in the role development of specialised cardiac physiologists within the Modernising Scientific Framework.
Working for our organisation
We have 10000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria.
Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.
You’ll have access to varied development opportunities, learn new skills, meet fab people & do things you’d never have done. You’ll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path.
You’ll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care which means your role is pivotal and something really to be proud of.
Detailed job description and main responsibilities
Clinical Responsibility
• Lead Cardiac Clinical Physiologist in devices with an excellent and advanced knowledge of products and procedures working closely with device cardiology lead.
• The administrator of the local CRM database and responsible for ensuring the national cardiac audit is correctly reported. Audit and monitor data to ensure all patients are correctly captured and under active care.
• To be the lead administrator for the remote device services to ensure information and clinical governance is adhered. Audit and monitor device alerts, transmissions and disconnected monitors.
• To ensure patients with implanted cardiac devices are reviewed and assessed as per protocols. Working with admin and physiology teams this is regularly reviewed to ensure capacity meets demand.
• Delivery quarterly audit of the device implantation procedures and complication. Produce annual reports to include operator procedure numbers, complication, and action plans.
• Responsible implementation of communications and actions on all implanted cardiac device manufacturers safety alerts and Medical Health Regulatory Agency (MHRA) Reports. Requires all devices to be tracked and the patient to be informed of the potential problems with their implanted device.
• To be the expert lead Cardiac physiologist in device clinics, which includes making clinical devices decisions and programming device therapies to directly impact on patient care and wellbeing.
• Responsible for the overall supervision and training of cardiac physiologists training in the CRM service. Support the ongoing development of staff across LTHTR to ensure access out of hours for advice on programming and troubleshooting device problems.
• The lead technical contact for LTHTR for CRM to support patient pathways and protocols are shared and implemented.
• Responsible for technical implementation of service developments working with Consultant leads, Cardiology Manager and Directorate Management.
• Collaborates with the NHS procurement teams, lead devices Cardiologist and cardiology managements team for the tender of all products associated with the CRM service. Responsible for maintaining CRM stocks, ordering, storage and invoice payment authorisation.
• Working with the cardiac directorate to provide an annual forecast of CRM procedures and costing for the services. Also collaborate to provide robust business cases for service developments.
• Provide monthly stock control and activity report for the finance and audit department.
• Maintain relationships with manufacturers’ representatives to ensure LTHTR has access to up-to-date innovations and technologies, and shared with CRM operators and CP.
• Attend meetings with physicians, health professionals and management to highlight device patient issues and future requirements of the services.
• Supports staff and operators to develop research and audits within CRM speciality at LTHR
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• Responsible for communicating complex device information to patients, their relatives and medical professionals concerning the hazards of the environment and medical procedures in a reassuring manner. This may require informing the patient they will require a further operation or unable to drive a vehicle for a period.
• To deliver education and update presentations to patients and other health professionals around the LSC Network to enable a better understanding of implantable cardiac devices.
• Work with wider device service, and device nurse team to create service information, leaflets and support group meetings for patients and relatives with living with devices.
• Ensure weekly Device MDT meetings have input from physiology support and regular reports available for quarterly audit updates.
• To undertake complex troubleshooting and maintenance of recording equipment or any apparatus within the department
Managerial and leadership
• To have some responsibility of the management of the Cardio-Respiratory Department with the other Specialist Area Managers. This will include budget management, sickness and absence management, HR issues, workforce planning and any other managerial responsibilities that might arise.
• To provide leadership for and management of the technical and administrative team within the CRM service, ensuring the smooth running of an efficient and effective service
• To be committed to the development of all individuals, providing a strong sense of direction for all the team
• To attend and contribute to Service Delivery meetings and Care Group meetings, representing the department where appropriate.
• To manage and prioritise workload and demonstrating time management skills; undertaking work in a timely and efficient way, meeting deadlines and organising allocation of staff in conjunction with other members of the team, delegating where necessary
• To organise and lead departmental meetings, training programmes and other developmental sessions to contribute a proactive approach to issues relating to quality of care, technical standards and efficiency improvements, as applied to own area of work and that of junior colleagues
• In conjunction with the Clinical and Management teams, propose and implement local policies and protocols to manage patient services.
• To be take lead on compliments and complaints for device service and share learning and action points.
• To be responsible for stock control, ordering, monitoring of expenditure and ensuring efficient usage of consumables whilst maintaining optimal stock levels of stores in order to meet service needs at all times and liaising with company representatives as required
• To implement departmental audit as necessary to ensure compliance with and development of professional and local policies, ensuring high quality service delivery
• To implement the development of patient educational materials aimed at patients undergoing a range of specialist investigations and to continually review these with reference to changes in clinical practice and technological advances.
• To be responsible for setting local technical standards in the fields in conjunction with the lead Consultant, and to continually develop and update these to ensure they incorporate current professional recommendations and evidence based practice.
• To participate in the process of recruitment of staff members for CRM service and implementation of strategies that support staff retention.
• To perform appraisals for the CRM staff
Educational and Supervisory
• Promote and ensure equality, diversity rights for all
• To be responsible for developing and maintaining a progressive training program for CRM to fulfil local and nationalised training standards.
• To participate in the local induction of staff within the department.
• To participate in the implementation of education and training of Cardiac Physiologists and other staff groups in line with mandatory, professional and personal development according to service needs
• Ensure personal compliance with regards to mandatory training, professional and personal development according to service needs
• Ensure personal compliance with CPD guidelines and professional codes of conduct.
• To have a full and up to date understanding of the BHRS/ESC/IBHRE accreditation process
• To participate and actively support research and development activities and clinical trials within the department as required.
Service Quality and Efficiency
• To be responsible for delivery of a high quality and efficient CRM service for all users including patients, staff, clinicians within and external to the Trust and GP’s
• To demonstrate an awareness of the needs and priorities of co-workers, other departments and of the role of the Cardio-respiratory Department within the Trust as a whole; coordinating and cooperating with colleagues and applying a flexible, collaborative, team building approach
• To be responsible for developing innovative and creative plans in order to achieve effective delivery of the CRM service and in assessing service development needs
• To ensure that a safe and clean environment is maintained at all times and contribute to the health and safety and quality assurance policies for patients, staff and visitors
• To work within agreed Trust and local policies and protocols
• To maintain continuous professional development appropriate to the range of cardiac investigations
• To keep abreast of new developments in products and techniques within all areas of interventional and diagnostic cardiology and undertake further professional training/accreditation as required
• To exercise initiative and judgement in solving problems and making decisions that affect own area of technical work and that of junior colleagues, whilst keeping others informed and recognising when there is a need to refer problems to senior colleagues
• To provide support and assistance to colleagues in dealing with difficult and conflicting situations including those that are of a clinical/professional nature
• To communicate sensitively with patients and carers at all times, understanding that the level of co-operation may be compromised by illness, disability, age etc.
Qualifications and training
• BSc (Hons) Clinical Physiological or equivalent experience.
• BHRS/ESC/IBHRE qualification in devices
• Teaching certificate or assessor’s qualification.
• Attend training courses to update technical, physiological and pathological knowledge in respect of specialised clinical use of equipment.
• Academy of Healthcare Science registration
• Proven expertise in CRM
• Maintain Intermediate Life support qualifications
Person specification
Qualifications
Essential criteria
7. BSc (Hons) Clinical Physiology or equivalent experience
8. BHRS/ESC/IBHRE qualification in devices
9. ILS
10. Registration with Academy for Healthcare Science (AHCS)/ Registration Council for Clinical Physiologists (RCCP) or eligibility for
Desirable criteria
11. Teaching certificate or assessor’s qualification
12. Post-graduate qualification
Knowledge and Experience
Essential criteria
13. Extensive experience of working as a highly specialised, advanced, independent practitioner
14. Demonstrable commitment to continuing professional development
15. Competent to perform a range of Highly Specialised Invasive and non-invasive procedures
16. Management training/experience
17. Theoretical and practical knowledge of cardiac devices
Desirable criteria
18. Experience of managing budgets and service contracts