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Applications Build and Support Specialist / SMEBand 8a, London
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Client:
Epsom and St Helier University Hospitals NHS Trust
Location:
London, United Kingdom
Job Category:
Other
-
EU work permit required:
Yes
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Job Reference:
d6e64c288aae
Job Views:
8
Posted:
22.06.2025
Expiry Date:
06.08.2025
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Job Description:
Job overview
We are looking to recruit 3 x Band 7 Senior Applications Analysts. To join the Applications, Build and Support Team within the IDT Department at St George’s Hospital
Job Title
Specialty
Senior Applications Analysts
PAS
Senior Applications Analysts
Clinical Documentation/Mpages
Senior Applications Analysts
The Applications Build and Support Team: The key system within the Trust for its electronic patient record is provided by Oracle Cerner Millennium. The department also supports other clinical applications and systems within its remit.
The post holders will provide a customer-focussed service of the highest quality and effectiveness which meets the needs of clinical/corporate services and is delivered in accordance with national guidance, trust Strategy, statutory legislation, and current best practice..
The role of this team is to build and support applications and clinical systems for the Trust, through the provision of a customer focussed collaborative, responsive and clinically safe applications.
The Trust is part of a Group arrangement with Epsom & St Helier Hospitals which has committed to the development of a new shared domain which will make it easier for patients to be treated and for clinicians to work collaboratively across Southwest London, Surrey and beyond. As this new shared EPR domain will be based on the current St George’s domain, it is anticipated that this role will support that development at St Georges.
Main duties of the job
* The postholder will assist the Applications Specialist SME’s in the team in one or more specialist modules of the Trust iClip application or other systems such as Clinical Documentation, PAS, Order Comms, Critical Care, Digital Dictation/Correspondence etc.
* The postholder will provide support to managers, providing them with evidence and advice to support recommendations.
* The postholder will advise, design, and support the development and use of safe processes for the use of applications within services.
Working for our organisation
St George’s, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey
After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce.
St George’s University Hospital NHS Foundation Trust (SGUH) has a vision to be a thriving hospital at the heart of an integrated healthcare system. One that delivers improved patient care at a community, hospital and specialist setting, supported by a unique and nationally recognised programme of research, education and employee engagement.
The St George’s IDT department manages the Trust’s IDT systems, infrastructure and IT support services. It also provides support to manage the systems and services which includes: helpdesk; IT training; break-fix; application development, acquisition and support for all the supported Trust IT services. The IDT department is also responsible for Information Governance.
We work to identify opportunities to streamline business processes and to enable data sharing and collaboration internally and externally by use, or replacement, of technology. In addition, IDT provides tools to enable business units to achieve their goals, resulting in improved quality of care to patients.
Detailed job description and main responsibilities
Please refer to the Full Job description for more information pertaining for this role
* Support the RA Agents in delivering the RA functions across the trust sites as and when necessary to maintain service levels to clients
* Manage and control the production of access positions and smartcards in non-Prod domains to support testing and training by other trust and external IDT teams.
Person specification
Experience
* Experience as a Registration Authority Manager, especially with spine-linked EPRs
* At least 5 year’s line management experience
* Previous experience of Cerner Millennium
Skills
* Excellent understanding of customer relations and services
* Team leader with strong motivational skills – highly efficient in prioritising workload
Your application : Please ensure that you have read the job description and person specification and that your supporting statement reflects these, as your application will be assessed and scored against these criteria.
References : You will be required to provide 3 years of employment/educational history. We do not accept references from personal email addresses such as Hotmail, Gmail etc. therefore please ensure you are providing professional working email addresses within your application form. If you are unable to provide professional email addresses and are invited to an interview, please ensure you advise the interviewers of this - otherwise, this may delay your pre-employment checks.
Closing date : In order to streamline recruitment within our Trust, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.
Shortlisting : You will only be contacted via e-mail/SMS by the SWL Recruitment Hub if you are successfully shortlisted for this post. Please ensure that you check your Trac registered e-mail regularly.
DBS : We are committed to safeguarding children and adults who are at risk of abuse. As such, if this post will have access to children or vulnerable adults, you will be required to undertake an Enhanced Disclosure and Barring Service check. However, all employees have a responsibility for safeguarding children and vulnerable adults in the course of their duties and for ensuring that they are aware of the specific duties relating to their role.
______________________________________________________
Job overview
We are looking to recruit 3 x Band 7 Senior Applications Analysts. To join the Applications, Build and Support Team within the IDT Department at St George’s Hospital
Job Title
Specialty
Senior Applications Analysts
PAS
Senior Applications Analysts
Clinical Documentation/Mpages
Senior Applications Analysts
The Applications Build and Support Team: The key system within the Trust for its electronic patient record is provided by Oracle Cerner Millennium. The department also supports other clinical applications and systems within its remit.
The post holders will provide a customer-focussed service of the highest quality and effectiveness which meets the needs of clinical/corporate services and is delivered in accordance with national guidance, trust Strategy, statutory legislation, and current best practice..
The role of this team is to build and support applications and clinical systems for the Trust, through the provision of a customer focussed collaborative, responsive and clinically safe applications.
The Trust is part of a Group arrangement with Epsom & St Helier Hospitals which has committed to the development of a new shared domain which will make it easier for patients to be treated and for clinicians to work collaboratively across Southwest London, Surrey and beyond. As this new shared EPR domain will be based on the current St George’s domain, it is anticipated that this role will support that development at St Georges.
Main duties of the job
1. The postholder will assist the Applications Specialist SME’s in the team in one or more specialist modules of the Trust iClip application or other systems such as Clinical Documentation, PAS, Order Comms, Critical Care, Digital Dictation/Correspondence etc.
2. The postholder will provide support to managers, providing them with evidence and advice to support recommendations.
3. The postholder will advise, design, and support the development and use of safe processes for the use of applications within services.
Working for our organisation
St George’s, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey
After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce.
St George’s University Hospital NHS Foundation Trust (SGUH) has a vision to be a thriving hospital at the heart of an integrated healthcare system. One that delivers improved patient care at a community, hospital and specialist setting, supported by a unique and nationally recognised programme of research, education and employee engagement.
The St George’s IDT department manages the Trust’s IDT systems, infrastructure and IT support services. It also provides support to manage the systems and services which includes: helpdesk; IT training; break-fix; application development, acquisition and support for all the supported Trust IT services. The IDT department is also responsible for Information Governance.
We work to identify opportunities to streamline business processes and to enable data sharing and collaboration internally and externally by use, or replacement, of technology. In addition, IDT provides tools to enable business units to achieve their goals, resulting in improved quality of care to patients.
Detailed job description and main responsibilities
Please refer to the Full Job description for more information pertaining for this role
4. Support the RA Agents in delivering the RA functions across the trust sites as and when necessary to maintain service levels to clients
5. Manage and control the production of access positions and smartcards in non-Prod domains to support testing and training by other trust and external IDT teams.
Person specification
Experience
Essential criteria
6. Experience as a Registration Authority Manager, especially with spine-linked EPRs
7. At least 5 year’s line management experience
Desirable criteria
8. Previous experience of Cerner Millennium
Skills
Essential criteria
9. Excellent understanding of customer relations and services
Desirable criteria
10. Team leader with strong motivational skills – highly efficient in prioritising workload
Your application : Please ensure that you have read the job description and person specification and that your supporting statement reflects these, as your application will be assessed and scored against these criteria.
References : You will be required to provide 3 years of employment/educational history. We do not accept references from personal email addresses such as Hotmail, Gmail etc. therefore please ensure you are providing professional working email addresses within your application form. If you are unable to provide professional email addresses and are invited to an interview, please ensure you advise the interviewers of this - otherwise, this may delay your pre-employment checks.
Closing date : In order to streamline recruitment within our Trust, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.
Shortlisting : You will only be contacted via e-mail/SMS by the SWL Recruitment Hub if you are successfully shortlisted for this post. Please ensure that you check your Trac registered e-mail regularly.
DBS : We are committed to safeguarding children and adults who are at risk of abuse. As such, if this post will have access to children or vulnerable adults, you will be required to undertake an Enhanced Disclosure and Barring Service check. However, all employees have a responsibility for safeguarding children and vulnerable adults in the course of their duties and for ensuring that they are aware of the specific duties relating to their role.
______________________________________________________ Disability Advice Line: SWL Recruitment Hub is committed to promoting equity and equal opportunities for individuals with disabilities. We believe that greater diversity and inclusion will lead to an even more positive impact on the people we serve. For support with job opportunities and reasonable adjustments contact our Confidential Disability Advice Line at: Telephone: 02082963786 Text: 07501066267 Email:@. Our confidential answering service is available after 5pm.______________________________________________________
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
NameRose CliffordJob titleApplications Build and Support ManagerEmail addressTelephone number07747760637 #J-18808-Ljbffr