Aimbridge Hospitality are proud to introduce a brand-new property in the Northwest of England: TRIBE Manchester Airport.
Offering a modern feel and experience aimed at the 'Gen Z' market, this new build hotel is located just outside Manchester airport and is the first of its kind in the UK under the TRIBE brand.
Once complete, the nine-storey, 12,300m2 hotel will feature 412 rooms and suites, restaurant and bar and a gym. As a key part of this Launch, were looking to recruit a Operations Manager to join the hotel at it’s pre-opening stage ahead of a late summer 2024 launch.
Who are we?
Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts across the world. We work with big brands such as Hilton, Accor, Marriot and IHG as well as small independent hotels and everything in between.
What is in it for you?
As part of the Aimbridge team, you will have access to a suite of benefits that include:
* Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
* Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
* 24/7 access to our employee assistance programme
* 33 days holiday
* Annual bonus scheme
A day in the life of…
As Operations Manager you will create and implement standard operating procedures to be adhered to across all departments, ensuring performance is managed effectively at all levels. You will work with the Senior team to contribute to the overall strategic plan for the business, utilising all available opportunities to drive revenue and manage the overall running of the hotel in the GMs absence, monitoring guest feedback and actioning where appropriate. Finally, you will support HOD’s to effectively recruit and develop their teams and ensure a culture of team engagement and service excellence is always adhered to.
What do we need from you?
* Experience and a successful track record of managing at HOD level within a hotel or hospitality venue, experience within a major global brand is preferred.
* You'll have extensive experience of working within structured team environment and able to demonstrate effective influencing skills.
* You'll be highly commercially driven, thinking like a customer but acting like an owner at all times.
* Highly motivated and enthusiastic and good team player.
* Experience managing a busy team to improve their performance through coaching and feedback, and create performance and development goals for colleagues, recognising good performance.