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Hire desk controller

Inverness
Unify
Hire desk controller
£35,000 - £40,000 a year
Posted: 22h ago
Offer description

Job Title: Key Account Hire Controller

Location: Inverness, Scotland

Overview:

Unify are thrilled to be recruiting for a Hire Controller to join the team in Inverness. You will be joining a leading provider of Plant Hire and Haulage service throughout the UK who are currently undergoing remarkable growth whilst supporting the UK’s Construction sector.

As a Hire Controller, you will be providing excellent customer service whilst off hiring and hiring a range of plant and equipment to customers. This role is perfect if you are highly organised, enjoy working in a fast-paced environment and have a strong eye for detail.

What do I need?

* Strong planning and organisational skills.

* Basic knowledge of Plant Machinery / Equipment

* Ability to work well within a team

* Attention to detail

* Proficiency in IT systems, including Excel, Word, and Outlook.

Responsibilities:

* Manage the hiring and return of plant equipment for a wide range of customers.

* Efficiently coordinate a high volume of incoming and outgoing equipment hires.

* Respond promptly to customer inquiries and resolve hire-related issues professionally.

* Prepare accurate quotations and maintain up-to-date hire records.

* Keep both live and closed hire files organised and current.

* Produce detailed hire desk and revenue reports as required.

* Provide expert advice to help customers select the right equipment for their needs.

* Support negotiators with guidance on pricing and equipment availability.

* Work closely with the service and transport teams to ensure smooth and efficient operations

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