Job Description
Senior Training Manager
Hospitality
Up to £70k salary + bonus + package
Hybrid / South East
Your experience
* Within the hospitality or leisure sector, you will currently be in a similar training led role with full end to end responsibility for training needs analysis, designing and packaging the training tools and delivering training to end users
* You get into the nitty gritty detail with an operator’s mindset and speak their language. You understand and can engage with a broad range of stakeholders, see their point of view, explain the benefits of changing ways and then deliver tailored training to help them improve their performance
* Experience of working within a strong brand with a broad UK and possibly international presence would be beneficial
Day to day
* Where are the performance gaps across the UK and in some of the other countries that this client operates in?
* Day to day you will be on the ground at the coal face identifying the training issues and assessing the training needs
* The next stage will involve you designing, creating and packaging the training material required to give the operators the ‘tools’ needed to close these performance gaps
* Followed of course, by being back on the ground, delivering, rolling out and embedding the training with the operators