Location: Multiple sites in Braintree; requires flexibility between office and reception duties. Business hours vary on different days.
We have a dynamic position for a motivated individual to join our team as a Business Support Assistant / PA.
This role involves working across two distinct company brands, providing high-detail administrative support and face-to-face customer service. The successful candidate will be pivotal in ensuring smooth business operations in a fast-paced environment and will have the opportunity to develop skills across a diverse range of tasks.
Key Responsibilities:
Office Administration:
* Manage email inboxes and ensure timely responses.
* Handle diary management, including scheduling calls and meetings.
* Communicate with global clients via calls and emails.
* Prepare important documents and correspondence.
* Data and records management of the Customer Relationship Management (CRM) system.
* Conduct research project tasks regularly as required.
* Provide document and email formatting services.
Personal Assistant Tasks:
* Perform general PA tasks such as posting items, making reservations, and updating insurance.
* Collect and order items as needed for business operations.
Reception and Customer Care:
* Manage reception duties, including greeting customers and processing check-ins and check-outs.
* Handle payment transactions and update client records.
* Ensure all documents are properly maintained and up-to-date.
* Maintain cleanliness and organization of the reception area and associated facilities.
Skills and Qualifications:
* Degree qualified (minimum 2:1) or possessing relevant transferable skills.
* Highly organized with excellent time management skills.
* Keen attention to detail and an ability to handle a varied workload.
* Proactive and willing to go the extra mile to complete tasks.
* Proficient in using Microsoft Office applications (Word, Outlook, Teams, and Excel).
* Excellent interpersonal skills and ability to build professional relationships.
* Capable of meeting strict deadlines and maintaining excellent timekeeping.
* Tech-savvy with an ability to adapt to new systems and processes effectively.
Career Progression: This role offers significant potential for growth into a more senior position with the opportunity for professional development.
Seniority level
Mid-Senior level
Employment type
Contract
Job function
Administrative, Customer Service, and Research
Industries
Business Consulting and Services and Medical Practices
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