Overview
We are recruiting 4 members of the theatres casual team working in the bar, café and front of house areas as required.
Salary: Minimum wage £12.07 per hour. Location: Spotlites, Woodville, Gravesend. Working pattern: Casual. Hours: Casual. Closing Date: 31 October 2025.
The Role
To be flexible in the tasks and duties required, as well as working hours to suit the needs of the business, deliver duties professionally and courteously, increasing the profile of the required sections and providing an excellent service to all customers.
Main responsibilities
* Operating and serving the F&B areas including the Spotlites Café and Kent Room Bar
* Promoting and selling merchandise and confectionery
* Excellent communication skills and a calm, confident disposition
* Meet and Greet at front of the venue
* Assisting within the venue with seating and safety of customers
* Venue clean up after event
Essential qualifications/experience
* Ability to work on own initiative to resolve issues
* Knowledge of health and safety in the workplace
* Working knowledge of IT package
* English and maths Level 2 essential
* Demonstrated experience within a customer service environment
Desirable qualifications/experience
* Proven experience in a similar position
* Customer Care/Service Qualification
* Knowledge of the arts and entertainment industry
Working for Gravesham
We are committed to delivering to the community and working with us means you are part of delivering the level of growth and improvement our community needs and deserves. A range of services have been provided to over 106,000 people and 4,000 businesses. The Borough of Gravesham, situated in the north west corner of Kent, covers 25,000 acres of varied countryside and is at the heart of Thames Gateway with a significant role in the regeneration of a major government growth area.
Benefits
* Paid holiday allowance at 12.07%
* Membership to Local Government Pension Scheme
* Career development, training opportunities and access to e-learning
* External Occupational Health service
* Cycle to Work Scheme
* Access to EAP Services 24/7
Important Information
Applicants must be able to demonstrate all essential requirements as listed in the job description. We reserve the right to close this vacancy at any time prior to the closing date.
If you would like an informal discussion with the recruiting manager, please call Emma French on 01474 337321.
How To Apply
Please send your CV and covering letter by 31 October 2025. If you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment, will usually be sent via email. If you require documentation in different formats such as braille or large print, please contact the Human Resources Team on 01474 337374.
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