Overview
Role overview: Trainee White Goods Engineer, based in Wednesbury, Birmingham Customer Service Centre. Permanent, full-time position with a salary of 28k – 32k based on experience (OTE 31k – 35k) per annum, plus quarterly bonus.
Shift Pattern: Average of 41 hours per week, 5 over 7 with some Saturday work on a rostered basis. No Sundays.
Regions recruiting in: Birmingham, Wolverhampton, Dudley, Walsall.
At Currys we’re united by one passion: to help everyone enjoy amazing technology. We’re the UK’s best-known retailer of tech and pride ourselves on the service our customers receive, delivered by our team of 25,000 colleagues.
Responsibilities
* Testing, diagnosing, and fixing white goods in our customers’ homes
* Providing and applying technical knowledge across a range of white goods appliances
* Driving a company van and managing your own day effectively
* Building Currys’ reputation as a home services expert
Whether in customers’ homes or on the phone, successful applicants will demonstrate excellent customer service and engage positively with customers. You will learn to install, diagnose faults, and perform repairs with the right skills and knowledge to ensure a positive experience.
What you will need
* Repair or installation experience with electric or electro-mechanical products (e.g., field services engineering, trainee plumbing or electrical services, domestic or consumer electrical installation experience or training)
* Electrical knowledge: basic competence in theory and practice
* A passion for delivering great customer service
* Ability to handle heavy white goods (washing machines, dishwashers, etc.)
* A full valid UK driving licence with no more than 6 penalty points
Benefits
* 30 days of annual leave (including bank holidays)
* First-class induction and ongoing learning
* Performance-related bonus paid quarterly
* Product discounts across the latest tech
* A range of wellbeing initiatives
Why join us
Join our White Goods Engineer team and receive on-the-job training and the opportunity to develop skills for life, both inside and outside work. We’re the UK’s largest recycler and repairer of tech, committed to making a positive impact on people and the planet. We value inclusion and diversity and want to ensure you have a fair opportunity during the application process; please email careers@currys.co.uk if you need any assistance with your application.
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