Location: Salford M7 4AS
Contractual Status: Full Time
At RCUK, we believe in fostering career growth and providing opportunities for those with ambition. This role isn’t just a job – it’s the first step in a career that offers clear progression pathways, empowering you to develop professionally within the technology and telecommunications industry.
Key Responsibilities:
1. Welcome customers into the branch by greeting them and offering them assistance
2. Establish customer requirements by asking them questions and assessing their needs
3. Advise customers by providing additional information on products or services in branch, by email or by telephone
4. Help customers make selections by building customer confidence; offering suggestions and cross sell products and services
5. Remain knowledgeable on products and services offered
6. Maintain a presentable retail work environment and professional space, ensuring that stock is kept locked away where appropriate
7. Be polite and provide excellent customer service at all times
8. “Go the extra mile” to drive sales
Requirements:
• Proven working experience as a sales associate
• Interest in technology and telecommunications
• Be presentable at all times
• Be proficient in English. Other languages will be of benefit in this role, but are not essential
• Strong communication and interpersonal skills
• Customer service driven
• Must be able to multi task
• Be organised by nature and demonstrate good recording skills
• Attention to detail and problem-solving skills
• Take initiative, be able to prioritise and be a good team player
• Hold all work-related information and materials confidential
Skills and Qualifications:
• Excellent IT skills, specifically Microsoft, Excel, Outlook and Word
• Strong written and verbal communication skills
Why Choose RCUK?
Working with us means more than just having a job – it’s about building a future. At RCUK, we are committed to nurturing talent, providing ongoing training, and offering opportunities to climb the career ladder. Whether you aspire to lead a team, explore specialist roles in the mobile sector, or grow your expertise in customer service and sales, this position offers the foundation for you to thrive.
Great employee benefits, including:
• Health Insurance
• Great bonus incentives – typical bonus of £5K in the first 2 years
• Paid leave on your birthday
• Early finish on Fridays and Erev Yom Tov
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