Join us as a Customer Journey Manager with a salary of £40-50k.
Attention: Are you passionate about delivering exceptional customer experiences? Do you thrive in a role where you can directly influence how a company serves its customers? If so, we want YOU to join our team!
Interest: As a Customer Journey Manager, you will be the voice of the customer, collaborating with sales, marketing, and technology teams to ensure customer needs are understood, prioritized, and integrated into every business function. This is your opportunity to shape customer journeys and drive impactful improvements!
Desire: In this role, you will:
* Champion customer needs, ensuring they are central to our strategies.
* Work with cross-functional teams to align processes and strategies.
* Map end-to-end customer journeys, identify areas for optimization, and develop strategies to enhance engagement.
* Implement customer insights and process improvements to elevate the customer experience and efficiency.
Action: Ready to make a lasting impact? If you have experience in Customer Experience, Business Analysis, or a related field, and are eager to advance your career, apply now!
Ideal Candidate:
* Proven experience in Customer Experience or Business Analysis roles.
* Strong skills in customer journey mapping and contact strategy development.
* Excellent communication and stakeholder management skills.
* Analytical mindset with a passion for actionable insights.
* Proactive problem-solver with a self-starter attitude.
Take the next step in your career and be part of something exciting!
Apply Now!
TO APPLY: If you believe you have what it takes, share your LinkedIn profile or email me your CV. It doesn't have to be up-to-date; we can refine it once you're interested in proceeding.
For more information or a chat, contact:
Max Tullis-Turner
Practice Lead, Digital
Blue Pelican
01892 507130
#J-18808-Ljbffr