Job Description
Job Description Summary
The On Wing Support Customer Order & Fulfillment Manager, based in London Heathrow site, will be responsible for coordinating all aspects of engine maintenance from initial job request through final billing. This site performs maintenance on GE/CFM commercial aircraft engines in the field and in shop. As such, this position will work across a wide variety of customers, GE Aviation facilities, and partners in many locations around the world. Positive working relationships with the team of technicians and customers through outstanding customer responsiveness is critical to the success of the business.
Job Description
Roles and Responsibilities
* The On Wing Support Customer Order & Fulfillment Manager manages the Planning organization on site including oversight of salaried, hourly, contractor, or purchased service personnel.
* This person works in the Planning functional area, leads job quotation, resource and tooling allocation, team launch, and job execution through to final invoicing. GE On Wing Support is a 24 / 7 / 365 operation.
* Applicants must be willing and able to support calls during off-hours when emergency situations arise.
In addition, the Customer Order & Fulfillment Manager will:
1. Maintain a safe physical & psychological environment including physi...