At Grampian, we strive to place people at the centre of everything we do; improving work and the workplace for everyone. An exciting opportunity exists for someone with a passion, flair and innovation for Customer Service as a Customer Service Adviser within our Customer Response Unit.
We are looking for a friendly, values-driven, knowledgeable and enthusiastic individual to join the team, to support our colleagues and help us deliver excellent customer service.
The contribution, energy and commitment from every employee and team at Grampian helps us deliver The Grampian Deal, our pledge to deliver a positive experience for all our stakeholders.
Grampian is already a great place to work, we hope you can help us to make it even better!
Location: Grampian Housing Association, Aberdeen Office.
Salary: £31,618 - £32,276, Appointment will be at the lower point, with progression to the upper point subject to satisfactory completion of 12 months’ service and effective from the next annual pay review date (1st April).
Contract Type: 12-months Fixed term
Benefits: Our benefits package is extensive, and we believe in rewarding colleagues for their positive contribution to our business. Our benefits package includes:
* Generous annual leave entitlement (including an additional wellbeing day)
* Private medical insurance and company pension
* Investment in learning and development
* Employee assistance programme (EAP)
* Housing Perks discount scheme
* Paid time off to Volunteer
* Flexi time & Hybrid working (role dependant)
This is a Hybrid flexible working post. We care about how you work rather than where you work. We recognise that people are at the heart of our business and that success is dependent on committed colleagues. We ensure we support and encourage a culture of opportunity and learning.