Role: Freelance Senior Account Manager
Location: Remote (UK-based)
Contract: Freelance
About the company:
We're a TikTok agency that helps brands succeed on TikTok. We have grown our clients and communities to over 1 million followers and achieved 600 million video views in the last 12 months. Our goal is to assist brands in reaching new audiences, growing their TikTok following and engagement, and producing engaging content that stands out on TikTok.
The brief:
We’re seeking a Freelance Senior Account Manager to support client accounts. You will lead client relationships, manage end-to-end delivery, and ensure smooth operations. This role is ideal for someone who thrives in a fast-paced, creative environment and has in-depth knowledge of TikTok.
What you’ll do:
* Client communication: Serve as the main contact for key clients, maintaining clear, proactive, and positive communication.
* Strategic delivery: Convert client goals into effective campaign plans aligned with platform best practices and creative potential.
* Creative briefing: Collaborate with internal and freelance creators to develop content that performs well.
* Content ideation: Contribute ideas during brainstorming sessions to develop concepts that resonate with TikTok audiences.
* Campaign oversight: Manage live campaigns, monitor performance, and suggest optimizations.
* Trend tracking: Keep up with TikTok trends, creators, and cultural shifts to inform creative strategies.
What we’re looking for:
* Experience in account management within a fast-paced agency environment, preferably with social-first or TikTok-focused brands.
* Strong client leadership skills, excellent communication, and a collaborative attitude.
* Deep understanding of TikTok, including what works and how to adapt brand messages into engaging content.
* Strong organizational skills and attention to detail, capable of managing multiple campaigns simultaneously.
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