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Guest experience lead — front office & opera expert

Guildford
Permanent
Harbour Hotel Guildford
Posted: 18 January
Offer description

A luxury hotel brand in Guildford is seeking an experienced Head Receptionist. The successful candidate will ensure top-notch customer service, manage guest complaints, and oversee Front Office operations. Candidates should have at least 2 years of supervisory experience and full knowledge of OPERA. This role offers competitive salary, progression opportunities, and various employee benefits including discounts on hotel stays and meals during duty hours.

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