Cocktail Waiter/Waitress
[Looking for full-time]
The Groucho Club is looking for an experienced Waiter / Waitress to be part of our floor team. Our next Waiter / Waitress needs to have proactive energy, a positive can-do attitude and friendly personality alongside all the other skills that make you a top employee. Why is this so important? Because all our employees are part of one team that all individually impact on the experience our members enjoy within the Club. That experience is what makes us unique.
What You’ll Be Doing
* Delivering premium hospitality, ensuring that all members’ expectations are met through an exceptional customer service experience.
* Upholding the Club’s high standards.
* Interacting and building relationships with our members.
* Ensuring the service runs smoothly and optimising capacity.
* Delivering food and beverage.
* Clearing in and resetting the restaurants.
* Hosting and delivering Club events and dinners.
* Steer ancillary revenues by recommending our other products to our guests
* Reception duties including greeting members and assigning to tables.
What Makes You a Great Fit
* Have at least 1-2 years’ experience working in hospitality.
* Must have an outgoing, confident and bubbly personality.
* Be smart and well presented at all times.
* Must have a good understanding on delivering exceptional customer service.
* Must have the ability to maintain professional self-control when dealing with uncommon and challenging circumstances.
* You must have exceptional communication skills.
* You should be focussed on delivering excellent customer service to our employees and our members.
* You must have the ability to interact successfully at several social levels and across diverse values.
* Proficiency to carry out multiple assignments concurrently is desired.
* Capability to adapt to changes in the environment is desired.
Why You’ll Love It Here
* Competitive salary .
* 28 days holiday inc. bank holidays, pro-rata
* Wagestream to support your financial wellbeing
* Nutritious meals made by our team
* Pension scheme
* Health cash plan – a health benefit which allows you to claim back your everyday medical expenses like Dentists and Prescriptions
* Employee Assistance Programme with Hospitality Action
* Refer a Friend Scheme – up to £500 to share with your friend!
* And all the other things that get us excited such as staff parties, food and cocktail tasting and working alongside London’s best members.
Equal Opportunities
The Groucho Club is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, colour, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression.