Job overview
The post holder will assist staff in the delivery of non-clinical care.
The post holder will ensure tidiness, cleanliness, effective stock control and equipment management.
The post holder will support the Multi-Disciplinary Team in maintaining a safe clinical environment and participate in service audits as required.
The post holder will provide clerical support where necessary and in the absence of administration staff.
The post holder will support the clinical team in maintaining the nutritional needs of the patients.
Main duties of the job
To maintain high standards of general cleanliness and tidiness of all wards / clerical environments and replacement of fabric and furniture as required, liaising with the domestic staff and organising spot cleaning and terminal cleaning as necessary
• Liaising with clinical staff regarding admissions, discharges to ensure terminal cleans are completed and areas are ready for new admissions.
• Working within the role of the Infection Control Champion, as directed by the Trust infection Control.
• The completion of the weekly infection control audits/cleaning schedule and report to the shift coordinator any issues. Ensure all hospital bays meet requirements of the Infection Control Policy and cleaning standards.
• To ensure that all stock levels are maintained and sufficient to meet hospital demands. To contribute to cost effective control of medical, surgical and food items. This will include laundry stock.
• Checking the expiry date of food and drinks in all kitchen fridges and also stock rotation, this will include recording kitchen fridge temperatures.
Working for our organisation
We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.
Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We’re really proud of our #PennineCarePeople and do everything we can to make sure we’re a great place to work.
All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.
If you come and work for us we will offer a range of benefits and opportunities, including:
* Generous annual leave entitlement for Agenda for Change and Medical and Dental staff.
* Flexible working opportunities to support your work/life balance
* Access to Continued Professional Development
* Involvement in improvement and research activities
* Health and Wellbeing activities and access to an excellent staff wellbeing service
* Access to staff discounts across retail, leisure and travel
Detailed job description and main responsibilities
Ensure the dietary needs of patients are addressed following nursing direction and to liaise with the Catering Department about dietary supplies, supplements and special needs whilst ensuring meal provision is maintained to the highest standard. This includes collection of menu cards and the laying of tables at meal times.
• To ensure hot/cold drinks and snacks are available as required during any 24 hour period.
• To maintain and monitor equipment as “fit for use”.
• To maintain effective liaison and communication with the following services to ensure service level agreements are achieved:
• Estates/Maintenance
• Distribution contacts
• Domestic Services
• Infection Control Nurse
• Stock suppliers
• As and when necessary carry out general office clerical duties – answering the telephone taking messages communicating with patients and visitors.
This job description is not exhaustive, but is intended to give an overall picture of the role. Other duties within the general scope of the post may be required from time to time. The duties of the post and job description can be reviewed through the agreed process
Person specification
Education / Qualifications
Essential criteria
* NVQ Health / Community Care Level 2 or equivalent
Desirable criteria
* Health and Safety Course
* Food hygiene Course
Experience
Essential criteria
* Working within a health care setting with people suffering with mental illness.
Desirable criteria
* Experience of working with vulnerable people
Knowledge
Essential criteria
* Good understanding of Adult care
* Knowledge of housekeeping duties
* Ability to demonstrate working knowledge of the Health and Safety
* Knowledge of current policy and guidance in relation to infection control.
* Understanding of confidentiality and data protection issues
* Basic understanding of the principles of how patients achieve maximum potential
Desirable criteria
* Awareness of the equality and diversity needs of cultural groups.
Skills and Abilities
Essential criteria
* Excellent verbal and written communication skills
* Ability to prioritise own workload.
* Ability to work as part of a team.
* Good organisational and time management skills.
* Basic IT skills.
* Ability to plan / organise interventions including ability to organise, plan and deliver housekeeping duties
* Ability to implement policies
* Physically capable to perform housekeeping duties
Desirable criteria
* Relevant course completion
* Willing to further develop and enhance the role
Work Related Circumstances
Essential criteria
* Ability to undertake shift work and work unsocial hours.
* Use of a car or access to a means of mobility to travel across the Trust footprint in line with service needs
* Willing to carry out all duties and responsibilities of the post in accordance with the Trust’s Equal Opportunities and Equality and Diversity policies
* Appointments to regulated and controlled activities require an enhanced DBS disclosure.
📝 Application support - We recommend tailoring your application to each role you apply for, particularly your supporting information. This gives you the best chance of success. Your supporting information should clearly explain, with examples, how your skills and experience meet the essential and desirable criteria for the role.
We understand that some candidates may use AI tools to help prepare their application. This is not restricted, however, any AI support should only be used to enhance your own writing and must reflect your genuine skills and experience. You will be asked to talk about your application at interview. Applications that contain false or misleading information may be removed from the recruitment process.
We also offer virtual application support sessions each month, where you will learn some hints and tips to support you in completing your application form. To secure your place, and to find out more visit the on our website.
🌍 Sponsorship Information - We are an approved sponsoring organisation. Applications will be considered from applicants requiring sponsorship alongside all other applications. Please be aware, not all roles are eligible for sponsorship. You can review the list of eligible role and requirements on the
📬 After You Apply - Once your application is submitted, you’ll receive updates via email. Shortlisting is based on how well you meet the criteria outlined in the person specification. Only shortlisted candidates will be invited to interview, and invitations will be sent by email.
✅ If You're Offered the Role - If successful, the hiring manager will contact you directly with a verbal offer. They will then notify the Recruitment Team and submit the necessary paperwork. You’ll receive a formal conditional offer via email
🔍 Pre-Employment Checks - To confirm your suitability for the role, we will carry out pre-employment checks in line with. These include:
* Identity verification
* Right to work check
* Disclosure and barring service (DBS)/Criminal record check (dependent on role)
* Professional registration and/or qualification check
* Occupational health assessment
* Employment history and reference validation
All applicants external to Pennine Care NHS Foundation Trust will be required to provide their to cover the most recent three years employment. This information will used to validate employment history and references.
If you require sponsorship, we will assess your eligibility based on current If the role is not eligible and you cannot demonstrate your right to work, your conditional offer may be withdrawn.
🚀 Once Checks Are Complete -
The Recruitment Team will coordinate with you and the hiring manager to confirm a start date. You’ll be booked onto a Trust Welcome Session and receive your Pennine Care NHS Terms and Conditions.
📣 Additional Information -
We are committed to equality, diversity, and inclusion (EDI), and we strive to ensure our workforce reflects the communities we serve. We actively encourage applications from individuals of diverse backgrounds to help us grow, innovate, and improve.
If you wish to be considered under the Disability Confident Scheme, you will be guaranteed an interview if you meet the essential criteria for the role.
If you need reasonable adjustments during the recruitment process, please contact us on 0161 716 3181 as early as possible so we can support you.
Please note:
* We do not accept unsolicited contact from recruitment agencies. Hiring managers should not be contacted directly.
* We may close this vacancy early if we receive a high volume of applications. If you have a disability or long‑term health condition and need extra time or adjustments to complete your application, please contact us as soon as possible. We will ensure you are not disadvantaged where a reasonable adjustment is appropriate.