Join to apply for the People Partner role at Ophelos
Join to apply for the People Partner role at Ophelos
This range is provided by Ophelos. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
The Role - People Partner
We're looking for a People Partner who’s proactive, people-focused, and confident supporting the full employee lifecycle.
You’ll play a pivotal role in shaping the employee experience - from onboarding to offboarding, performance reviews to leadership development. You’ll partner closely with managers across the business, helping them grow their teams, navigate challenges, and drive a culture of high performance and continuous improvement.
This is a part-time role (2-3 days per week), but we’re open to discussing what works best for the right person. If you love building strong relationships, thrive in fast-paced environments, and care deeply about creating a great place to work - we’d love to meet you.
In this role, you’ll get to:
* Assist the coordinate of key company wide programs like the Performance Review Cycle, supporting data collation and integrity, fostering a culture of high performance and growth.
* Support on employee relations, providing expert advice and recommending appropriate actions to address queries or problems. Proactively reviewing data to spot employee relations trends and suggest solutions, coaching Managers to tackle issues early on.
* Own the onboarding and offboarding experience, ensuring both are consistent, high quality, and reflective of our values - helping new joiners ramp up quickly and leavers exit with clarity and respect.
* Partner with the Head of People to drive measurable improvements in areas like regretted attrition, engagement, organisational health, and performance - always keeping these metrics front of mind.
* Provide support and coaching to help up skill our managers in a meaningful way.
* Contribute to Learning and Development initiatives to enhance skills across the organisation.
About you
We believe that no one is the finished article, however, some experience in the following is important for this role:
* You have 4+ years of experience working in a People Partner role within a fast growth, technology-led organisation.
* You have hands-on experience managing complex employee relations and case management, including knowledge of UK employment laws and regulations.
* You build strong, trusted relationships with stakeholders at all levels - and understand that being a great partner starts with influence, credibility, and collaboration.
* You’re detail-oriented, care deeply about creating a great experience for employees, and have a sharp eye for spotting where processes could be improved.
* You’re confident navigating sensitive situations with professionalism and discretion, able to handle difficult conversations with empathy and sound judgment.
* You are excited about Ophelos’ mission to support households and businesses to break the vicious debt cycle
We are continually evolving our benefits package at Ophelos. We currently offer:
* Private healthcare through Vitality
* Working from home set up
* Cashback on costs of the dentist, opticians and more
* 25 days holiday
* Flexible Public Holidays (decide when you want to take time off)
* 20 Work from Abroad days
* Free access to counselling sessions through our EAP
* Flexible Working arrangement - work from home or from the office
* Cycle to work scheme
* Company pension
About Ophelos
At Ophelos, we believe in a different way to deal with debt. One that puts empathy and understanding front and centre, approaching our customers as individuals — no matter what they’re going through.
For too long, people in debt have borne the brunt of poor industry practices. Intimidating tactics, time-consuming customer service and a one-size-fits-all approach that overlooks the reasons anyone can fall into debt in the first place. Meanwhile, businesses suffer too. Poor customer experience translates to poor customer satisfaction, high churn rates, bad brand reputation and ultimately missed opportunities.
That’s why we’re taking a radically different approach. Pioneering an industry-first AI-native collections platform, we build products that help individuals clear their debts in a way that suits them, whilst providing businesses with an improved customer experience and game-changing insights into their customer base.
Since our launch in 2021, we’ve worked with some of the UK’s leading companies, including Octopus, Scottish Power and Philips — helping millions of people move toward a more stable, debt-free future. In 2023, we were acquired by Intrum, Europe’s biggest credit management service and have begun the next phase in our growth — expansion into 17 European markets over the next two years.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Part-time
Job function
* Job function
Human Resources
* Industries
Financial Services, Software Development, and Technology, Information and Media
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