Better places, thriving communities.
ROLE: Facilities Management Service Co‑ordinator (FMSC)
HOURS: Shift work pattern – 2 days / 2 nights / 6 days off (12‑hour shifts: 8:00am / 8:00pm)
LOCATION: Prestwick
This role is based on our flagship NATS contract, supporting one of the most critical pieces of infrastructure in the UK. NATS is the UK's leading provider of air traffic control services, managing around 2.4 million flights and million passengers every year. Their teams operate 24 hours a day, days a year, ensuring aircraft move safely and efficiently across UK airspace.
Role Responsibilities:
1. Operation and monitoring of FM control room head end systems, including Building Management, Fire Management, Electrical Management, operational lighting and battery monitoring systems
2. Administration of subcontractor callouts (normal and emergency) and management of associated service documentation
3. Management and co‑ordination of maintenance and project subcontractors on site
4. Administration of the help desk function for all FM reactive work and updating the CAFM system database, including energy data collection and reporting
5. Supporting FM Managers with scenario training and ensuring compliance with Health & Safety policies, including reviewing risk assessments and method statements
Required Qualifications:
Applicants must meet the below defined requirements for the role.
6. Recognised Electrical/Mechanical or Building Services apprenticeship
7. Strong communication skills with the ability to engage effectively at all levels
8. Ability to work under pressure with a flexible and adaptable approach
9. Professional, courteous manner with excellent customer service skills
10. Willingness and ability to gain and maintain DV security clearance
What's in it for you?
11. 8 days holiday per year
12. Opportunity to work on a high‑profile, safety‑critical contract within a unique and secure environment
13. Exposure to advanced systems and career‑enhancing experience within national infrastructure
There's a place for you at Mitie, join us today!
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Shivam Sharma at .