Job title: DMAAS Planner Location: Livingston (hybrid work available) Salary: £26,000 - £28,000 p/a Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program Are you a highly organised logistics and coordination professional with a knack for stakeholder communication and operational planning? We’re looking for a DMaaS Planner to oversee the delivery and coordination of services under the Scottish Government procurement framework for laptops, desktops, and peripherals. This is a pivotal role that ensures smooth operations from order placement to dispatch, working closely with internal teams and external partners to deliver exceptional service. Established in the 80's our client has grown to become one of the top ten largest value-added resellers in the UK. Today, they are an independent UK company with full geographic coverage, and our skilled workforce serves a diverse customer base across the public and private sector. They have won awards for their ability to help organisations and users achieve more with technology. They specialise in realising individual ambitions to transform and evolve. They consult, define, adapt and deliver on real-life outcomes and collaborate closely to bring that positive impact home. Key Responsibilities: DMAAS Planner • Responsible for the overall coordination of the HP Scottish Framework •Responsible for email communication to our strategic partner and end users, along with internal stakeholders •Responsible for identifying storage timeframes for equipment within multiple data stores •Involved in logistics coordination confirming the date and time deliveries are scheduled and expected •Assist with post-dispatch queries relating to dispatches enroute or that have not arrived as expected •Provide Proof of Delivery when required for orders •Responsible for a weekly operational meeting, advising the status of orders in/out and issues •Participates and adds value overall continual service improvement •Raising issues identifying to your line manager to preserve the service level agreements in place •Collaborate with internal teams to progress order fulfilment. What We’re Looking For: DMAAS Planner Strong organisational and planning skills Excellent written and verbal communication Experience in logistics, dispatch coordination, or service delivery Ability to work cross-functionally with internal and external teams Proactive problem-solving and issue escalation Comfortable managing multiple priorities in a fast-paced environment We proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. Qualified applicants will be considered for employment without regard to race, colour, religion, national origin, age, sex, sexual orientation, gender identity, physical or mental disability, protected veteran or military status or any other status protected by applicable law” We are registered Disability Confident Employer (Level 2) and as such, we will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact us on our email which is training@xma.co.uk, we will be happy to action your requests. Keywords: Logistics Coordinator, Operations Planner, Service Delivery Coordinator, Logistics Planner