Overview
Join to apply for the Food & Beverage Host role at Grosvenor Casino.
Grosvenor Casinos sit at the heart of communities across the UK. They’re vibrant, welcoming spaces where people come together to play with purpose, relax with friends, and enjoy brilliant food, drink, and entertainment. We’re on a journey to become the UK\'s most loved casinos.
Job Description
Grosvenor Casino, Bournemouth (Westover Road, BH1 2BZ)
As a Food & Beverage Host, you’ll be at the heart of the action — welcoming guests with warmth and energy, and helping to create an atmosphere that keeps them coming back. You’ll present our menus and offerings, and deliver exceptional service with flair and professionalism. You’ll make every customer’s experience memorable, whether you’re recommending a dish or sharing a smile. If you’re ready for a fresh challenge in a fast-paced, fun, and rewarding environment, we’d love to hear from you.
Responsibilities
* Welcome guests and deliver warm, professional service in a fast-paced casino environment.
* Present menus and offerings confidently; suggest and upsell where appropriate.
* Maintain an engaging atmosphere to ensure a memorable guest experience.
* Collaborate with team members to provide excellent food and beverage service.
Qualifications
* Previous experience in a food & beverage role is a plus, but not essential — training will be provided.
* Bring personality, a warm smile, and a genuine passion for connecting with customers.
Additional Information
* Be Part of What’s Next — Grosvenor Casinos values passion, performance and care.
* We’re for Everyone — we’re committed to a welcoming and inclusive workplace. If you need adjustments during your application or interview, let us know.
* Role operates within a 24/7 casino environment and requires flexibility to work night shifts and weekends.
* Candidates must be 18 years of age or older and have the legal right to work in the UK.
Compensation & Benefits
* Hourly pay rate: £12.21
* Tips: share of uncapped tips
* Premium Pay Night Allowance: additional £1 per hour after midnight
* Paid breaks
* Holiday Entitlement: 28 days (based on full-time contracts)
* Nest Pension Scheme: employer contributes 3%
* Life Insurance: coverage provided
* Long Service Awards
* Online learning: access to online courses
* Uniform: free team uniform
* Retail Discount Scheme
* Employee Assistance Programme
* Food and soft drink discounts
Location & Role Details
Bournemouth, England, United Kingdom
Seniority level: Associate
Employment type: Full-time
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