Claims Handler CH1
Department: Legal
Employment Type: Permanent - Full Time
Location: Liverpool
Description
Ready to take your legal career to the next level? We are seeking a Claims Handler to join our Casualty Team.
The Claims Handler will be responsible for managing a caseload of Public Liability claims up to a reserve value of £10,000. This includes personal injury, product liability, and property damage. The handler will manage claims from inception to settlement pre-litigation.
Key Accountabilities
1. Proactively manage a caseload of Public Liability & Property Damage claims.
2. Maintain accurate data on relevant case management system.
3. Comply with set client SLAs.
4. Ensure quality service standards and productivity levels are maintained to a high standard.
5. Undertake additional tasks as provided by the Team Leader.
Working Hours
35 hours per week, Monday – Friday, 9am – 5pm with 1 unpaid hour for lunch. The primary location for this role is the Liverpool Office.
Experience, Skills, and Qualifications
* 6 months relevant experience, law degree, or equivalent.
* Excellent attention to detail.
* Strong communication and negotiation skills.
* Strong organisational skills.
* Excellent client care and customer service skills.
* Ability to manage own workload via task management.
* Ability to work as part of a team and independently.
Values
Our culture focuses on making Keoghs sustainable and successful for our people and clients. Our four core values are:
* We are connected
* We are dynamic
* We are innovative
* We succeed together
Benefits
* Davies Incentive Plan
* 25 days holiday per year, increasing with service (opportunity to buy & sell 3 days)
* Simply Health Care Cash Plan
* WeCare – 24/7 online GP, mental health support, and virtual wellbeing services
* Death in Service – after 1 year of service
* Pension contribution: 5% Employee / 3% Employer
* Cycle to Work Scheme*
* Tech Scheme*
* Season Ticket Loan*
* Gym Flex*
* Access to online discount sites
* Discounted Gourmet Society Membership
* Discounted tickets for Merlin Attractions nationwide
* Discounts at local retail outlets
*after successfully completing probation.
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