Operations Director / COO
Location: London or Leeds (weekly London presence required)
Package: Up to £120,000 + 15% bonus + long-term incentives
Reporting to: CEO
About the company
Our customer is a fast-growing consultancy helping organisations to improve digital strategies, their delivery and operations. With a diverse client base and ambitious plans for the future, they are investing in strengthening their leadership team to support the next stage of scale.
The opportunity
They are seeking an experienced Operations Director / COO to join their senior leadership team. This individual will report directly to the CEO and take responsibility for building and optimising the operational backbone of the business.
The role will be pivotal in creating the structures, systems, and processes needed to scale the business, whilst also leading a range of critical business functions.
Key responsibilities
Lead and develop internal functions including People, HR, Scheduling, Resourcing, Internal IT, Compliance/Security and Events.
Optimise commercial opportunities through resourcing / pipeline management.
Design and embed effective internal processes to enable scale and efficiency.
Build and optimise the platforms and structures that support growth.
Drive a culture of operational excellence, compliance, and continuous improvement.
Work closely with the CEO and leadership team to deliver on ambitious growth objectives.
Play a key role in shaping the organisation’s future strategy. Candidate profile
Proven senior leadership experience in operations, ideally within consultancy or professional services.
Strong track record of building scalable processes, systems, and teams in a growth environment.
Skilled in people leadership with the ability to inspire, develop, and lead across multiple business areas.
Commercially astute, highly organised and solutions-driven.
Confident working closely with a CEO and senior stakeholders, influencing decision-making at the highest level. Package and benefits
Salary up to £120,000 base.
Performance bonus up to 15%.
Long-term incentives
A unique opportunity to join a high-growth consultancy and play a central role in shaping its future